fix problems on Sound Connect Pro [iphone]

—— Run into issues on Sound Connect Pro? Get help pending when official support gets back to you!

Sound Connect Pro：Music Amp

Info:

company: Mariya Abashina

: https://docs.google.com/document/d/1RpZMLJaH3QOJ8H_NXo3ux-yPzuchRssSv2Nn42b8P7k/edit?usp=sharing

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🛠️ Common Sound Connect Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot connect to MacBook Pro

Fix: 1. Ensure that both your iPhone and MacBook Pro are updated to the latest software versions. Go to 'System Preferences' on your Mac and 'Set... ⇲

Poor audio quality on Mac

Fix: 1. Check the audio settings on your Mac. Go to 'System Preferences' > 'Sound' and ensure the output device is set to the correct one (your M... ⇲

Compatibility issue

Bluetooth issues

Fix: 1. Ensure that your iPhone and Mac are within a reasonable range (typically within 30 feet) and that there are no physical obstructions. 2.... ⇲

Sound Connect Pro does not work correctly on iMac

Fix: 1. Ensure that your iMac is running the latest version of macOS. Go to 'System Preferences' > 'Software Update' to check for updates. 2. Res... ⇲

UI issue

Misleading app icon

Fix: OR ⇲

UI is poorly designed

Fix: 1. Familiarize yourself with the app's layout. Spend some time exploring different sections to understand where features are located. 2. Che... ⇲

Ads issue

Forces users to leave a review

Fix: 1. If the app prompts you to leave a review before you can use it, try to navigate away from the review prompt by tapping the 'X' or 'Cancel... ⇲

Asks for review before usage

Fix: 1. If the app prompts you for a review before you can use it, try to navigate away from the prompt by tapping 'X' or 'Cancel'. 2. If the pro... ⇲

Customization issue

Inability to sort stations by name or genre

Fix: 1. Check if there are any filters or sorting options available within the app. Look for a settings icon or a filter option in the stations l... ⇲

Network issue

Uninstalled due to connection issues

Fix: 1. Before uninstalling, try troubleshooting the connection issues. Ensure both devices are updated, restart them, and check Bluetooth settin... ⇲