fix problems on Stash [iphone]

​

—— Run into issues on Stash? Get help pending when official support gets back to you!

Stash: Investing made easy
Info:
company: Stash Financial, Inc.
: https://ask.stash.com/
: www.stash.com
Chat with our AI-based Stash Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Delayed fund availability

Fix: 1. Review Transaction Policies: Check the app’s FAQ or help section for information on fund availability timelines. This can help set expect... ⇲

Automatic withdrawals not functioning as intended

Fix: 1. Check Settings: Go to the app settings and ensure that automatic withdrawals are enabled and configured correctly. 2. Review Bank Account... ⇲

High fees for small investments

Fix: 1. Review Fee Structure: Check the app’s fee structure in the help section to understand what fees apply to your investments. 2. Increase In... ⇲
 
Account issue

Inaccurate account balances

Fix: 1. Refresh the App: Pull down on the account balance screen to refresh the data. This can sometimes correct display issues. 2. Log Out and L... ⇲

Limited stock options

Fix: 1. Explore Alternative Investments: If the stock options are limited, consider diversifying your portfolio with ETFs or other investment veh... ⇲

Difficulties in account closure

Fix: 1. Review Closure Process: Check the app’s help section for the specific steps required to close your account. 2. Ensure All Transactions ar... ⇲

Inconsistent promotional rewards

Fix: 1. Check Eligibility: Review the terms and conditions of the promotional rewards to ensure you meet all eligibility criteria. 2. Monitor Pro... ⇲

Unclear investment tracking

Fix: 1. Use the Dashboard: Familiarize yourself with the app’s dashboard to understand how to track your investments effectively. 2. Set Up Alert... ⇲
 
Support issue

Poor customer service

Fix: 1. Use In-App Support: Check if the app has a support or help section where you can find FAQs or submit a request for assistance. 2. Utilize... ⇲

Unresponsive technical support

Fix: 1. Use In-App Support: If available, use the in-app support feature to submit your issues, as this may be prioritized over other channels. 2... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore Tutorials: Look for any tutorials or guides within the app that can help you understand how to navigate it better. 2. Familiarize... ⇲
 
Updates issue

Lack of real-time trading

Fix: 1. Use Limit Orders: If real-time trading is not available, consider using limit orders to set the price at which you want to buy or sell st... ⇲

Limited educational resources

Fix: 1. Explore External Resources: Look for online courses, webinars, or articles on investing that can supplement your knowledge. 2. Join Inves... ⇲
 
Bugs issue

Frequent technical errors

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix technical errors. 2. Clear Cache: Go to Settings... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.1%

Bad experience
4.6%

Neutral
3.3%

~ from our NLP analysis of 310,010 combined software ratings.

 Switch to these Alternatives:
Aspiration - Mobile Banking
Public: Invest & Trade
ATM Instant Cash™ & Rewards
Kudos: Put Your Cards to Work
Kora Money
Lili - Small Business Finances
Grid Money
Grain: The Digital Credit Card
Plynk: Investing Refreshed
Spruce – Mobile banking

 Private Data Stash collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics