fix problems on TimeLens [iphone]

—— Run into issues on TimeLens? Get help pending when official support gets back to you!

TimeLens

Info:

company: Saril Raghu

: http://syngraphics.com/apps/TimeLens/

Chat with our AI-based TimeLens Support

🛠️ Common TimeLens Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot upload photos from camera roll

Fix: Check if the app has the necessary permissions to access your camera roll. Go to 'Settings' on your iPhone, scroll down to find TimeLens, an... ⇲

No camera switch option

Fix: Check if the app has a settings menu where you can toggle between the front and rear cameras. Open TimeLens, look for a gear icon or setting... ⇲

Permissions issue

Requires GPS access for private projects

Fix: Ensure that GPS access is enabled for TimeLens. Go to 'Settings' > 'Privacy' > 'Location Services', find TimeLens, and set it to 'While Usin... ⇲

Cannot progress past GPS access prompt

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps, swipe up on... ⇲

Storage issue

Stores images on server instead of phone

Fix: Check the app settings to see if there is an option to store images locally. Look for a setting related to storage preferences and select 'S... ⇲

Payments issue

Charges for larger HD photo storage

Fix: Consider managing your storage by regularly deleting older or unnecessary photos from the app to free up space. This can help you avoid addi... ⇲

UI issue

Cannot return to previously started projects

Fix: Check if there is a 'Projects' or 'History' section in the app where you can view and select previously started projects. If available, navi... ⇲

Uploads issue

Cannot edit GPS points upon upload

Fix: Check if there is an option to edit GPS points in the project settings after uploading. Look for an 'Edit' button or similar option in the p... ⇲

Customization issue

Cannot edit existing projects

Fix: Look for an 'Edit' option in the project overview or settings. If available, select it to make changes to your existing project. OR If ed... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.0%

Neutral

15.0%

Bad experience

10.0%

~ from our NLP analysis of 20 combined software ratings.

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ParaPara_Camera

Private Data TimeLens collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content

Cost of Subscriptions

HD Timelapse: $0.99 When creating a new Timelapse, users can choose if the pictures will be standard or high definition. After making the purchase and creating the HD Timelapse, all future pictures in the Timelapse will also be HD at no additional charge.