fix problems on 3D Model Viewer [iphone]

—— Run into issues on 3D Model Viewer? Get help pending when official support gets back to you!

3D Model Viewer - AR & Print

Info:

company: Arthur Eduardo Skaetta Alvarez Desenvolvimento de Software LTDA.

: https://www.artmobileapps.com.br

Chat with our AI-based 3D Model Viewer Support

🛠️ Common 3D Model Viewer Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited to one import before purchase

Fix: To maximize the use of the single import, choose a model that best represents the features you want to test. Consider using a model that is... ⇲

Y axis used as up in AR instead of Z

Fix: To adapt to the Y-axis being used as the vertical axis in AR, you can adjust your model in your 3D modeling software before importing it. Ro... ⇲

Bugs issue

AR size consistently incorrect

Fix: To address size discrepancies in AR, ensure that your model is scaled correctly in the 3D modeling software before importing it. Check the u... ⇲

Random color assigned to entire model in paint function

Fix: To address the issue of random colors being assigned, check if there are any settings in the paint function that allow you to select or cust... ⇲

Crashes issue

3D Model Viewer crashes when importing large models

Fix: To prevent crashes when importing large models, try optimizing your model in your 3D modeling software. Reduce the polygon count, simplify t... ⇲

UI issue

Cannot freely rotate models

Fix: If the app does not allow free rotation, check if there are any settings or modes that enable this feature. Look for options in the app's se... ⇲

Features issue

Scaling models larger in AR mode not available

Fix: If scaling is limited in AR mode, check if there are any settings or tools within the app that allow for scaling adjustments. Sometimes, sca... ⇲

Compatibility issue

No FBX import

Fix: If FBX import is not supported, consider converting your FBX files to a compatible format that the app accepts, such as OBJ or STL. Use a 3D... ⇲

Payments issue

Only one model trial allowed

Fix: To make the most of the single model trial, select a model that showcases the app's features comprehensively. This will allow you to evaluat... ⇲