fix problems on MOZE 3.0 [iphone]

—— Run into issues on MOZE 3.0? Get help pending when official support gets back to you!

MOZE 3.0

Info:

company: MOZE Co., Ltd.

: https://moze.app

: moze.app

Chat with our AI-based MOZE 3.0 Support

🛠️ Common MOZE 3.0 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No search function for transactions

Fix: While MOZE 3.0 does not have a built-in search function, you can manually scroll through your transaction history. To make this easier, cons... ⇲

Cannot group transactions by day

Fix: To work around the lack of grouping by day, you can create a daily summary manually. At the end of each day, take note of your transactions... ⇲

UI issue

Does not maintain last opened view on reports

Fix: To address this, make a habit of noting the last report you were viewing before closing the app. When you reopen it, navigate directly to th... ⇲

Some operations are not straightforward

Fix: If you find certain operations confusing, consider creating a personal guide or cheat sheet that outlines the steps for these operations. Th... ⇲

User interface can feel complex for some operations

Fix: If the interface feels complex, take some time to familiarize yourself with the layout. Spend a few minutes exploring each section of the ap... ⇲

Customization issue

Cannot edit names and icons of sub-budget categories

Fix: As a workaround, you can create a new sub-budget category with the desired name and icon, then transfer any transactions from the old catego... ⇲

Difficult to change order of categories in widget

Fix: To change the order of categories, go to the main app interface where categories are listed. Look for an edit option (usually a pencil icon... ⇲

Lacks icons for banks from other countries

Fix: To address the lack of icons, you can create custom icons using image editing apps or find suitable images online. Save these images to your... ⇲

Settings issue

No option to allocate selected amount of income into budget project

Fix: To manage your income allocation, consider using a manual method. After receiving income, create a note or a separate budget entry that spec... ⇲

Widgets issue

Widget shows 'unable to load' after upgrade

Fix: First, try restarting your iPhone to refresh the system. If the issue persists, remove the widget from your home screen and then re-add it.... ⇲

Crashes issue

Crashes after updating to iOS 14.2.1

Fix: If MOZE 3.0 crashes, try uninstalling and reinstalling the app. This can clear any corrupted data that may have been carried over during the... ⇲

Features issue

Limited functions and categories available

Fix: To work around the limited functions, consider using a combination of MOZE 3.0 and another budgeting app that offers the features you need.... ⇲

No shared budgeting feature

Fix: As a workaround, you can share your budget manually by exporting reports or summaries to a shared document or spreadsheet. Use Google Sheets... ⇲

Bugs issue

Initial bugs after major updates

Fix: After a major update, it’s advisable to clear the app's cache. Go to Settings > General > iPhone Storage, find MOZE 3.0, and select 'Offload... ⇲

Payments issue

Subscription price increases over time

Fix: To manage subscription costs, set a reminder to review your subscription every few months. If the price increases, evaluate whether the feat... ⇲