fix problems on Mibo Smart [iphone]

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—— Run into issues on Mibo Smart? Get help pending when official support gets back to you!

Mibo Smart
Info:
company: Intelbras S.A.
: https://www.intelbras.com/pt-br/contato/suporte-tecnico/
: www.intelbras.com
Chat with our AI-based Mibo Smart Support
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Freezing issue

Cameras are sluggish and freeze

Fix: Ensure that your app and camera firmware are updated to the latest version. Go to the App Store, check for updates for Mibo Smart, and follo... ⇲
 
Audio issue

Voice through cameras is distorted

Fix: Check your internet connection speed. A slow connection can cause audio distortion. Use a speed test app to measure your connection and cons... ⇲

Microphone feature not working

Fix: Ensure that the app has permission to access your microphone. Go to your iPhone's Settings, scroll down to the Mibo Smart app, and check if... ⇲

Camera lacks audio signaling feature

Fix: If the camera does not have an audio signaling feature, consider using an external speaker or smart home device that can provide audio alert... ⇲
 
Privacy issue

Cannot access camera history

Fix: Check the app settings to ensure that cloud storage or local storage is enabled for recording. Navigate to the 'Settings' section in the app... ⇲
 
Customization issue

No dark mode available

Fix: While the app may not have a built-in dark mode, you can enable dark mode system-wide on your iPhone. Go to Settings > Display & Brightness... ⇲
 
Notifications issue

Not receiving alerts from cameras

Fix: Check the notification settings in the Mibo Smart app. Go to Settings > Notifications and ensure that alerts are enabled for the app. Also,... ⇲
 
UI issue

Configuration is not user-friendly

Fix: Refer to the user manual or online tutorials for step-by-step guidance on configuring your camera. This can provide clarity on the setup pro... ⇲

Menu does not expand for 'Manage Home'

Fix: Try tapping and holding the 'Manage Home' option to see if it expands. If it does not, ensure that your app is updated to the latest version... ⇲
 
Compatibility issue

Mibo Smart not available on Apple TV

Fix: As a workaround, consider using AirPlay to stream the camera feed from your iPhone to your Apple TV. Open the Mibo Smart app on your iPhone,... ⇲
 
Network issue

Frequent disconnections from Wi-Fi

Fix: Check your Wi-Fi signal strength where the camera is located. If the signal is weak, consider moving your router closer to the camera or usi... ⇲
 
Bugs issue

Timeline feature not working on iPhone

Fix: Ensure that the app is updated to the latest version, as updates may fix bugs related to the timeline feature. Check the App Store for any a... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.2%

Bad experience
2.8%

Neutral
2.0%

~ from our NLP analysis of 2,439 combined software ratings.

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 Private Data Mibo Smart collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info

  Cost of Subscriptions
  1. Premium*1 câmeras*Mensal: $16.90 Plano premium, assinatura mensal para 1câmera
  2. Mensal para 1 câmera: $6.39 Plano padrão, assinatura mensal para 1 câmera
  3. Mibo+ 1 câmera*mensal: $2.49 Mibo+, assinatura mensal de 1 câmera
  4. Premium*2 câmeras*Mensal: $32.99 Plano premium, assinatura mensal de 2câmeras
  5. Mensal para 2 câmeras: $15.99 Plano padrão, assinatura mensal para 2câmeras
  6. Mensal para 3 câmeras: $26.49 Plano padrão, assinatura mensal para 3câmeras
  7. Plano básico*1 câmera*Mensal: $3.99 Plano básico, assinatura mensal para 1 câmera
  8. Premium*3 câmeras*Mensal: $43.00 Plano premium, assinatura mensal de 3 câmeras
  9. Mibo+ 2 câmeras*mensal: $3.99 Mibo+, assinatura mensal de 2 câmeras
  10. Premium*6 câmeras*Mensal: $72.99 Plano premium, assinatura mensal de 6 câmeras