fix problems on [iphone]

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MobilePay
Info:
company: Vipps MobilePay AS
: http://www.mobilepay.dk/
: www.mobilepay.dk
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UI issue

Buttons are too small

Fix: Try adjusting the display settings on your iPhone to increase text size and accessibility options. Go to Settings > Display & Brightness > T... ⇲

Difficult for elderly users

Fix: Set up the app for elderly users by adjusting the accessibility settings on their iPhone. Go to Settings > Accessibility and enable features... ⇲
 
Payments issue

Card error (400) when adding multiple VISA cards

Fix: Ensure that all card details are entered correctly, including the card number, expiration date, and CVV. Double-check for any typos or error... ⇲
 
Compatibility issue

Not usable in the US

Fix: Consider using alternative payment apps that are available in the US, such as Venmo, PayPal, or Cash App, which may offer similar functional... ⇲

Not available to foreigners

Fix: If you are a foreigner, consider using a local payment app that is available in your country. Research apps that offer similar services and... ⇲

Not integrated with iMessage

Fix: Consider using the app alongside iMessage by manually sharing payment links or transaction details through iMessage, even if direct integrat... ⇲
 
Network issue

connects to terminals automatically

Fix: Check the app settings for any options related to automatic connections or Bluetooth settings. Disable any features that allow automatic con... ⇲
 
Security issue

Kids can easily request money

Fix: Set up parental controls on the iPhone to restrict access to the app or limit the ability to send and receive money. Go to Settings > Screen... ⇲
 
Slow issue

runs slowly

Fix: Try closing other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom on newer model... ⇲
 
Login issue

Issues with Touch ID/Face ID login

Fix: Ensure that Touch ID or Face ID is enabled for the app in your device settings. Go to Settings > Face ID & Passcode (or Touch ID & Passcode)... ⇲
 
Customization issue

Siri integration is clumsy

Fix: Try rephrasing your commands to Siri for better recognition. Use specific phrases like 'Send money using MobilePay' to see if that improves... ⇲

No option to add custom text to bank statements

Fix: Check if there are any settings in the app that allow you to add notes or descriptions to transactions before completing them, as some apps... ⇲
 
Registration issue

Cannot set up account without Danish phone number

Fix: If you do not have a Danish phone number, consider using a virtual phone number service that provides a Danish number for verification purpo... ⇲
 
Settings issue

Daily transaction limit is frustrating

Fix: Review the app's settings or help section to see if there are options to increase your transaction limit, such as verifying your identity or... ⇲
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 what users are saying
Good experience
88.2%

Bad experience
10.1%

Neutral
1.8%

~ from our NLP analysis of 557 combined software ratings.

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 Private Data collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts