fix problems on Halo [iphone]

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—— Run into issues on Halo? Get help pending when official support gets back to you!

Halo: Web3 Social App
Info:
company: Halo Global Technology Limited
: https://halo.social/
Chat with our AI-based Halo Support
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Payments issue

Requires gas token for transactions

Fix: Ensure you have the required gas token in your wallet. You can purchase gas tokens from a cryptocurrency exchange and transfer them to your... ⇲

Funds can get stuck

Fix: If your funds are stuck, check the transaction status in the app. If it shows as pending, wait for a while as transactions can take time to... ⇲

Excessive trading fees

Fix: Review the fee structure in the app to understand what fees are being charged. If the fees are too high, consider using alternative platform... ⇲
 
UI issue

Confusing interface

Fix: Take some time to explore the app's features. Familiarize yourself with the layout and available options. You can also look for user guides... ⇲
 
Support issue

Customer support is lacking

Fix: Utilize any available FAQs or help sections within the app. These resources often provide answers to common questions and issues. OR If y... ⇲
 
Compatibility issue

Halo is not functional on Apple devices

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. An outdated o... ⇲
 
Backup issue

Manual backup screen is unresponsive

Fix: Try restarting the app or your device. This can often resolve temporary glitches that cause screens to become unresponsive. OR If the man... ⇲
 
Security issue

Potential safety issues

Fix: Ensure that you are using two-factor authentication (2FA) for added security. This can help protect your account from unauthorized access.... ⇲
 
Slow issue

Slow response to errors

Fix: If you encounter an error, try closing the app and reopening it. This can sometimes reset the app's state and resolve minor issues. OR Ke... ⇲
 
Network issue

Limited functionality on KuCoin network

Fix: Check if there are any specific settings or configurations required to enable full functionality on the KuCoin network. Refer to the app's d... ⇲

No option to swap USDT on KuCoin network

Fix: Look for alternative methods to swap USDT, such as using a decentralized exchange (DEX) that supports USDT swaps. Research DEX options that... ⇲
 
Customization issue

Dark mode is missing

Fix: Check your device settings to see if dark mode can be enabled at the system level. Some apps automatically adjust to the system's appearance... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
66.2%

Bad experience
32.3%

Neutral
1.5%

~ from our NLP analysis of 65 combined software ratings.

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 Private Data Halo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Profile Picture: $0.99 Profile Picture