fix problems on Inspira [iphone]

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Inspira Mobileā„¢
Info:
company: Inspira Financial Health, Inc.
: https://inspirafinancial.com/individual/contact-us
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Security issue
Face ID feature is unreliable

Fix: 1. Reconfigure Face ID: Go to Settings > Face ID & Passcode. Disable and then re-enable Face ID for the Inspira Mobileā„¢ app. This can help r... ⇲
Inactivity logout is too quick

Fix: 1. Adjust Settings: Check if the app has an option to adjust the inactivity timeout settings. If available, increase the duration to suit yo... ⇲
 
Account issue
Inconsistent account status information

Fix: 1. Refresh Account Information: Log out of the app and log back in to refresh your account status. This can help sync the latest information... ⇲
Inability to view submitted documentation

Fix: 1. Check Submission History: Look for a section in the app that allows you to view your submission history or past claims. This may provide... ⇲
Inspira does not remember device

Fix: 1. Enable Device Recognition: Check the app settings to see if there is an option to remember your device or stay logged in. Enable this fea... ⇲
Difficult to access transaction history

Fix: 1. Use Search Functionality: If available, use the search feature within the app to quickly find your transaction history. 2. Check App Sett... ⇲
 
Uploads issue
Cannot upload certain file types

Fix: 1. Check Supported Formats: Review the app's documentation or help section to confirm which file types are supported for uploads. Convert yo... ⇲
Inspira does not support photo uploads directly

Fix: 1. Use a Third-Party App: Use a photo editing or file management app to convert or save your photos in a compatible format before uploading... ⇲
Requires conversion of images to acceptable formats

Fix: 1. Use a File Conversion App: Download a file conversion app to convert your images to the required formats before uploading them to Inspira... ⇲
 
Login issue
Requires multiple logins for navigation

Fix: 1. Enable 'Stay Logged In': If the app has an option to stay logged in, make sure it is enabled to avoid repeated logins during navigation.... ⇲
No option to save login information

Fix: 1. Use a Password Manager: Consider using a password manager app to store and autofill your login credentials, which can simplify the login... ⇲
 
Support issue
Poor customer service

Fix: 1. Use In-App Support: Check if the app has a help or support section that provides FAQs or troubleshooting tips that can assist you without... ⇲
Conflicting information about claims

Fix: 1. Review Documentation: Go through the app's help section or user guide to clarify any conflicting information regarding claims. 2. Cross-C... ⇲
Difficulties in submitting claims

Fix: 1. Follow Step-by-Step Instructions: Refer to the app's help section for detailed instructions on how to submit claims. Make sure you are fo... ⇲
Long wait times for customer support

Fix: 1. Use In-App Help: Check if the app has a help section or FAQs that can provide immediate answers to common questions, reducing the need fo... ⇲
Unclear instructions for submitting claims

Fix: 1. Review Help Section: Check the app's help section for detailed instructions on submitting claims. This may provide clarity on the process... ⇲
 
Compatibility issue
Limited functionality compared to website

Fix: 1. Use the Website: If the app lacks certain features, consider using the website version of Inspira Mobileā„¢ for a more comprehensive experi... ⇲
 
Notifications issue
No alerts for required document uploads

Fix: 1. Enable Notifications: Go to Settings > Notifications > Inspira Mobileā„¢ and ensure notifications are enabled. This may help you receive al... ⇲
Inspira does not provide timely notifications

Fix: 1. Enable Notifications: Go to Settings > Notifications > Inspira Mobileā„¢ and ensure notifications are enabled. This may help you receive al... ⇲
 
Payments issue
High monthly fees after employment ends

Fix: 1. Review Subscription Options: Check the app for any options to downgrade or cancel your subscription after employment ends to avoid unnece... ⇲
Poor integration with CVS payment options

Fix: 1. Check Payment Settings: Go to the payment settings in the app and ensure that your CVS payment options are correctly configured. 2. Use A... ⇲
 
UI issue
Outdated design and functionality

Fix: 1. Check for Updates: Regularly check for app updates that may improve the design and functionality of the app. 2. Provide Feedback: While n... ⇲
Inspira does not allow for easy navigation

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout and navigation options better. This can... ⇲
 
Network issue
Frequent disconnections during calls

Fix: 1. Check Network Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persis... ⇲
 
Downloads issue
Inability to download necessary documents

Fix: 1. Check App Permissions: Go to Settings > Privacy > Files and Folders and ensure that Inspira Mobileā„¢ has permission to access your files.... ⇲
 
Loading issue
Inspira fails to load after entering login information

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲
 
Customization issue
Inability to categorize expenses

Fix: 1. Use Manual Entry: If the app does not allow for categorization, consider manually tracking your expenses in a separate app or spreadsheet... ⇲
 
Updates issue
Lack of updates to fix known issues

Fix: 1. Regularly Check for Updates: Keep an eye on the App Store for updates to the app that may address known issues. 2. Document Issues: Keep... ⇲
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 what users are saying
Good experience
83.4%

Bad experience
12.2%

Neutral
4.4%

~ from our NLP analysis of 32,076 combined software ratings.

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 Private Data Inspira collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics