—— Run into issues on IDB Global FCU? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure that you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular... ⇲
Fix: 1. Ensure your iOS is up to date: Go to Settings > General > Software Update and check if there are any updates available for your iPhone. K... ⇲
Fix: 1. Familiarize yourself with the app: Sometimes, features may be present but not immediately obvious. Explore all sections of the app to see... ⇲
Fix: 1. Use the website for full functionality: If the app lacks certain online banking features, access your account through the IDB Global FCU... ⇲
Fix: 1. Identify specific pain points: Make a list of features or services that you find lacking compared to commercial banks and prioritize whic... ⇲
Fix: 1. Use the website for bill payments: If the app does not support bill payments, log into your account via the IDB Global FCU website to man... ⇲
Fix: 1. Use the website for transfers: If the app does not support external transfers, log into the IDB Global FCU website to perform these trans... ⇲
Fix: 1. Check for service outages: Visit the IDB Global FCU website or their social media pages to see if there are any announcements regarding s... ⇲
Fix: 1. Ensure the app is updated: Make sure you have the latest version of the app, as updates often fix bugs related to specific features like... ⇲
Fix: 1. Monitor app performance: Keep track of when the app performs well and when it does not. This can help identify patterns or specific times... ⇲
Fix: 1. Disable notifications: Go to Settings > Notifications > IDB Global FCU and turn off notifications if they are causing pop-ups that hinder... ⇲