fix problems on EarthLink Wireless Home [iphone]

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—— Run into issues on EarthLink Wireless Home? Get help pending when official support gets back to you!

EarthLink Wireless Home
Info:
company: EarthLink LLC
: https://help.earthlink.net/portal/en/home
: www.earthlink.net
Chat with our AI-based EarthLink Wireless Home Support
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Freezing issue

EarthLink Wireless Home is frozen on grey screen

Fix: 1. Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the EarthLink app off... ⇲
 
Bugs issue

EarthLink Wireless Home functionality is limited

Fix: 1. Ensure that you are using the latest version of the app by checking for updates in the App Store. 2. Review the app's settings to ensure... ⇲

data usage tracking is inaccurate

Fix: 1. Check if the app has a settings option to reset or calibrate data usage tracking. Look for a 'Reset Data' option in the app settings. 2.... ⇲
 
Network issue

EarthLink Wireless Home requires WiFi to access

Fix: 1. If you need to use the app without WiFi, check if your mobile data settings allow the app to use cellular data. Go to Settings > Cellular... ⇲
 
Crashes issue

EarthLink Wireless Home crashes frequently

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Clear t... ⇲
 
Support issue

customer support via app is unresponsive

Fix: 1. Try reaching out to customer support through alternative methods, such as their official website or social media channels. 2. Check if th... ⇲
 
Updates issue

EarthLink Wireless Home does not provide device status updates

Fix: 1. Check the app settings to see if there is an option to enable notifications or status updates. Go to the app's settings menu and look for... ⇲
 
UI issue

EarthLink Wireless Home is difficult to navigate

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take note of where key features are located. 2. Look for a help or... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
82.4%

Good experience
14.0%

Neutral
3.6%

~ from our NLP analysis of 221 combined software ratings.

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 Private Data EarthLink Wireless Home collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics