fix problems on Moky [iphone]

—— Run into issues on Moky? Get help pending when official support gets back to you!

Moky - Random Video Chat

Info:

company: Monkey Trender, Inc

: http://cdn.monkeytrend.top/Moky/terms.html

Chat with our AI-based Moky Support

🛠️ Common Moky Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Moky crashes when receiving notifications

Fix: 1. Update the App: Go to the App Store, search for Moky, and check if there is an update available. If so, update the app as developers ofte... ⇲

High cost for basic features

Fix: 1. Review Subscription Options: Open the app and navigate to the subscription section. Look for any promotional offers or trial periods that... ⇲

Security issue

Presence of bots and scammers

Fix: 1. Report Suspicious Users: If you encounter a bot or scammer, use the reporting feature within the app to alert the moderators. This helps... ⇲

Payments issue

Confusing free features requiring payment

Fix: 1. Explore the App: Take time to explore the app's interface and read through the descriptions of features. This can help clarify which feat... ⇲

Requires payment for essential functions

Fix: 1. Identify Essential Functions: Determine which functions you consider essential and see if there are any free alternatives within the app.... ⇲

Compatibility issue

Laggy performance on newer devices

Fix: 1. Clear Cache: Go to your iPhone's Settings > General > iPhone Storage, find Moky, and select 'Offload App' to clear cache without deleting... ⇲

Account issue

Inability to change account gender

Fix: 1. Check Account Settings: Go to your profile settings within the app and look for an option to edit your profile. If there is no option, th... ⇲

Incorrect gender representation

Fix: 1. Review Profile Settings: Check your profile settings to ensure that the gender you selected is accurately reflected. If not, update it if... ⇲

Messages issue

Live chat features not functioning

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persist... ⇲

Bugs issue

Overall poor app performance

Fix: 1. Clear App Data: Go to Settings > General > iPhone Storage, find Moky, and select 'Offload App' to clear data without losing your account... ⇲

Ads issue

Misleading claims about being free

Fix: 1. Review App Store Description: Check the app's description in the App Store for details on what is free and what requires payment. This ca... ⇲

Support issue