fix problems on ExakTime [iphone]

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—— Run into issues on ExakTime ? Get help pending when official support gets back to you!

ExakTime Mobile–Time Clock App
Info:
company: Exaktime
: http://support.exaktime.com/
: www.exaktime.com
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Battery issue

Drains battery excessively

Fix: Check which apps are using the most battery by going to Settings > Battery. If ExakTime Mobile is consuming a lot of battery, consider limit... ⇲
 
UI issue

No ability to view total hours worked

Fix: Check if there is a report or summary feature within the app. Navigate to the main menu and look for options like 'Reports' or 'Summary' to... ⇲

Website interface not optimized for mobile

Fix: Try accessing the website from a desktop or laptop for a better experience. If you must use mobile, consider using a different browser that... ⇲

Truncated information on mobile interface

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and adjust the text size or display settings to see... ⇲
 
Bugs issue

Randomly clocks out during the day

Fix: Ensure that your device is not going into sleep mode or that the app is not being interrupted by other applications. Check your device setti... ⇲

Geo-fence feature rarely works

Fix: Check your location settings to ensure that the app has permission to access your location at all times. Go to Settings > Privacy > Location... ⇲
 
Crashes issue

Crashes frequently

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for ExakTime Mobile, and check for updates. If an update is... ⇲
 
Customization issue

No option to fix errors in previous entries

Fix: Check if there is an edit option in the app. Navigate to your time entries and look for an 'Edit' button or option that allows you to modify... ⇲

Limited functionality for multiple job tracking

Fix: Explore the app's settings to see if there are options for managing multiple jobs. Look for a 'Job Management' or 'Projects' section that ma... ⇲
 
Syncing issue

Syncing takes a long time

Fix: Ensure you have a stable internet connection. If you're on cellular data, try switching to WiFi for faster syncing. You can also try restart... ⇲
 
Updates issue

ExakTime updates often worsen functionality

Fix: If you notice that a recent update has caused issues, consider uninstalling the app and reinstalling an earlier version if you have access t... ⇲
 
Privacy issue

No ability to delete history under field notes

Fix: Check if there is an option to clear or manage notes within the app settings. Look for a 'Manage Notes' or 'Clear History' option in the app... ⇲
 
Network issue

Server busy errors prevent clocking in

Fix: Check the app's status page or social media for any known outages. If the server is down, you may need to wait until it is back online. OR... ⇲
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 what users are saying
Bad experience
49.6%

Good experience
42.1%

Neutral
8.3%

~ from our NLP analysis of 240 combined software ratings.

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 Private Data ExakTime collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics