fix problems on HealthPass [iphone]

—— Run into issues on HealthPass ? Get help pending when official support gets back to you!

HealthPass by MedNet

Info:

company: MEDNET UAE FZ-LLC

: https://www.mednet-global.com/general-info/Contact-Us.aspx

Chat with our AI-based HealthPass Support

🛠️ Common HealthPass Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot add family members

Fix: Check if the app has a family plan feature. Go to the settings or account section of the app and look for an option to manage family members... ⇲

Only random claims appear

Fix: Try refreshing the claims section of the app. Look for a refresh button or pull down on the claims page to reload the data. If this does not... ⇲

UI issue

No sum of usage

Fix: Check if there is a summary or dashboard feature within the app. Navigate to the main menu or settings to see if there is an option to view... ⇲

Lacks a list of providers

Fix: Search for a provider directory within the app. This may be located in the settings or help section. If there is no directory, check the app... ⇲

Terrible user experience

Fix: Familiarize yourself with the app's layout and features. Spend some time exploring the menus and settings to understand how to navigate the... ⇲

Support issue

No response to feedback

Fix: Document your feedback in a note-taking app or a document. This way, you can keep track of your suggestions and concerns. If the app has a f... ⇲

Crashes issue

HealthPass crashes on iOS

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update... ⇲

Bugs issue

Poor app development

Fix: Check for app updates regularly. Developers often release updates to fix bugs and improve performance. Go to the App Store, search for the a... ⇲