fix problems on HamHub [iphone]

—— Run into issues on HamHub? Get help pending when official support gets back to you!

HamHub - 你的私人云影专家

Info:

company: 玲丽吴

: https://hamhub.app

Chat with our AI-based HamHub Support

🛠️ Common HamHub Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

slow metadata scraping

Fix: 1. Ensure that your internet connection is stable and fast, as slow metadata scraping can often be attributed to poor connectivity. 2. Try c... ⇲

freezes or crashes during continuous play

Fix: 1. Close any other applications running in the background to free up system resources. 2. Restart your iPhone to clear temporary files and r... ⇲

Customization issue

lack of English translation

Fix: 1. Check the app settings for a language option and see if English can be selected. 2. If the app does not support English, consider using a... ⇲

no playback speed options

Fix: 1. Check the app settings to see if there is an option to enable playback speed adjustments. 2. If not available, consider using a different... ⇲

no option to select video quality

Fix: 1. Check the app settings to see if there is an option to adjust video quality. 2. If not available, consider using a different media player... ⇲

Slow issue

slow SMB video buffering

Fix: 1. Ensure that your network connection is stable and that your SMB server is not overloaded. 2. Try connecting your iPhone to a 5GHz Wi-Fi n... ⇲

Compatibility issue

unable to play after connecting to Jellyfin

Fix: 1. Ensure that your Jellyfin server is running and accessible from your iPhone. Check the server settings to confirm that remote access is e... ⇲

Loading issue

external subtitles not loading

Fix: 1. Ensure that the subtitle files are in a supported format (like .srt or .ass) and are correctly named to match the video file. 2. Check th... ⇲

Syncing issue

media library not displaying after refresh

Fix: 1. Try restarting the app to see if the media library refreshes correctly. 2. Check your network connection, as a weak connection can preven... ⇲

Audio issue

audio track selection not remembered

Fix: 1. Check the app settings to see if there is an option to save audio track preferences. 2. If not, try selecting the audio track each time y... ⇲

Glitches issue

occasional stuttering

Fix: 1. Close other applications running in the background to free up resources. 2. Ensure that your device has enough storage space available, a... ⇲

UI issue

UI design inconsistencies

Fix: 1. Familiarize yourself with the app's layout and features to better navigate the inconsistencies. 2. Check for updates to the app, as UI im... ⇲

Crashes issue

HamHub crashes frequently

Fix: 1. Ensure that your iPhone's operating system is up to date, as compatibility issues can cause crashes. 2. Clear the app's cache if the opti... ⇲