fix problems on SoundHound∞ [iphone]

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—— Run into issues on SoundHound∞? Get help pending when official support gets back to you!

SoundHound∞ - Music Discovery
Info:
company: SoundHound, Inc.
: https://soundhound.com/soundhoundhelp
: www.soundhound.com
Chat with our AI-based SoundHound∞ Support
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UI issue
Loss of landscape mode

Fix: 1. Check device orientation lock: Swipe down from the top-right corner of your iPhone to access the Control Center. Ensure the orientation l... »»
UI aesthetics outdated

Fix: 1. Customize settings: Check if there are any themes or display settings within the app that you can adjust to improve your experience. OR... »»
No longer displays album information

Fix: 1. Check app settings: Look for any settings related to album information display and ensure they are enabled. OR 2. Use alternative apps... »»
 
Settings issue
Removal of location feature

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services. Ensure that Location Services are enabled and that SoundHound∞ has... »»
 
Bugs issue
Auto-sharing feature not functioning

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure SoundHound∞ has access to your photos if it requires them for sharing... »»
Inability to record failed attempts

Fix: 1. Use a screen recording feature: On your iPhone, swipe down from the top-right corner to access the Control Center and tap the screen reco... »»
 
Search issue
Difficulty identifying obscure or indie music

Fix: 1. Use alternative music identification apps: Consider using apps like Shazam or Musixmatch, which may have a broader database for indie mus... »»
Limited recognition of Christian music

Fix: 1. Explore genre-specific apps: Look for apps that specialize in Christian music recognition, as they may have a more extensive database.... »»
Voice-only search limitations

Fix: 1. Use clear and distinct voice commands: Ensure you are speaking clearly and at a moderate pace to improve recognition accuracy. OR 2. T... »»
 
Freezing issue
App freezes during streaming

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on apps to... »»
 
Customization issue
No option to type in song titles

Fix: 1. Use voice search: If typing is not an option, utilize the voice search feature to identify songs by speaking the title or lyrics. OR 2... »»
 
Network issue
Increased reliance on internet connection

Fix: 1. Download songs for offline use: If the app allows, download songs or playlists while connected to Wi-Fi for offline access later. OR 2... »»
 
Crashes issue
Frequent crashes or unresponsiveness

Fix: 1. Restart the app: Close SoundHound∞ completely and reopen it to see if that resolves the issue. OR 2. Update your iOS: Ensure your iPho... »»
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 what users are saying
Good experience
98.1%

Bad experience
1.1%

Neutral
0.8%

~ from our NLP analysis of 12,189 combined software ratings.

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 Private Data SoundHound∞ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Search History
    • Usage Data
    • Diagnostics