fix problems on CamCard [iphone]

—— Run into issues on CamCard? Get help pending when official support gets back to you!

CamCard: Digital Business Card

Info:

company: INTSIG Information Co., Ltd

: http://www.intsig.com/en/faq.html

: www.camcard.com

Chat with our AI-based CamCard Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Cannot delete default card

Fix: To delete the default card, first, ensure that you have created a new card that you want to set as the default. Open the CamCard app, go to... »»

3% of users had this problem

OCR inaccuracies

Fix: To improve OCR accuracy, ensure that the card is well-lit and in focus when scanning. Try to hold the card steady and avoid shadows. If inac... »»

15% of users had this problem

Crashes issue

App crashes on login

Fix: If the app crashes on login, first try restarting your iPhone. After the restart, open the CamCard app again and attempt to log in. If the i... »»

App closes unexpectedly

Fix: If the app closes unexpectedly, first ensure that your iPhone's operating system is up to date. Go to 'Settings' > 'General' > 'Software Upd... »»

Camera issue

Limited light required for scanning

Fix: To improve scanning in low light conditions, try using a flashlight or another light source to illuminate the card while scanning. Position... »»

Payments issue

Subscription model dissatisfaction

Fix: If you are dissatisfied with the subscription model, consider evaluating your usage of the app. If you find that you do not use all the feat... »»

High annual subscription fee

Fix: If the annual subscription fee is too high, consider looking for promotional offers or discounts that may be available. Sometimes, apps offe... »»

Updates issue

Lost cards after update

Fix: If you have lost cards after an update, first check if they are still in the app by navigating to 'My Cards' and looking for any filters tha... »»

No import function in new version

Fix: If the new version lacks an import function, check the app's settings or help section to see if there are alternative methods for importing... »»

Customization issue

Inability to edit categories

Fix: To edit categories, go to the 'My Cards' section and select the card you want to edit. Look for an option to edit or manage categories. If y... »»

Bugs issue

Address formatting issues

Fix: To address formatting issues, manually edit the address fields after scanning. Tap on the address section of the contact card and make the n... »»

Limited AI capabilities

Fix: To maximize the use of AI features, ensure that you are using the latest version of the app, as updates may include enhancements to AI capab... »»

Errors in data entry

Fix: To minimize errors in data entry, double-check the information after scanning and before saving. Take a moment to review each field and make... »»

Syncing issue

Inconsistent contact sharing

Fix: To improve contact sharing consistency, ensure that you are using the same method for sharing each time (e.g., via email, text, etc.). Check... »»

Contacts not syncing properly

Fix: To resolve syncing issues, first check your iPhone's settings to ensure that CamCard has permission to access your contacts. Go to 'Settings... »»

Account issue

Difficulty in accessing old contacts

Fix: If you are having trouble accessing old contacts, try using the search function within the app to locate them quickly. Enter the name or key... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.8%

Neutral

3.9%

Bad experience

2.3%

~ from our NLP analysis of 90,526 combined software ratings.

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Private Data CamCard collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Premium Account: $4.49 Premium Account
Yearly Subscribe for Premium: $46.99 Unlimited Scanning,No Ads,Sync to CRMs
Yearly subscribe for Premium: $49.99 Unlimited Scanning,No Ads,Sync to CRMs
Yearly Subscribe for Premium: $46.99 Unlimited Scanning,No Ads,Sync to CRMs
Premium Account: $8.49 Premium Account
3-day free trail: $49.99 3-day free trail,then $49.99/year
3-day free trail: $49.99 3-day free trail,then $49.99/year.
Annual subscribe for Premium: $46.99 Unlimited Scanning,No Ads,Sync to CRMs
Premium subscribe 30%Off: $46.99 Premium subscribe 30%Off
1-year premium account: $46.99 1-year premium account