fix problems on Cube [iphone]

—— Run into issues on Cube? Get help pending when official support gets back to you!

Cube - 2D to 3D

Info:

company: Common Sense Machines, Inc.

: https://www.csm.ai/

: www.csm.ai

Chat with our AI-based Cube Support

🛠️ Common Cube Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cube freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe u... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Cube app, and select 'Offload App'. This will remove the app but kee... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of Cube. Go to the App Store, tap on your profile icon, and check for updates. In... ⇲

Offline issue

limited offline functionality

Fix: 1. Download content for offline use: Check if Cube allows you to download specific content for offline viewing. Look for a download option w... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help resources: Check if Cube has a help or FAQ section within the app. This may provide answers to common issues without... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Cube and ensure that notifications are enabled. Adjust the settings to allo... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Look for a tutorial or help section that may... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may not have noticed. Sometimes, f... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Cube to prevent it from using battery... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for running Cube. This information can usually be found on t... ⇲