fix problems on Salata Salad Kitchen [iphone]

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—— Run into issues on Salata Salad Kitchen? Get help pending when official support gets back to you!

Salata Salad Kitchen
Info:
company: Salata Holding Company LLC
: https://www.salata.com/contact-us
: www.salata.com
Chat with our AI-based Salata Salad Kitchen Support
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Account issue

Password reset issues

Fix: Ensure you are using the correct email address associated with your account. Check your spam or junk folder for the reset email if you don’t... ⇲
 
Bugs issue

Confusing rewards system

Fix: Review the rewards program details in the app’s help section or FAQ. Take notes on how points are earned and redeemed to clarify the process... ⇲

Inconsistent order fulfillment

Fix: Keep a detailed record of your orders, noting any discrepancies. This can help you identify patterns and address them in future orders. OR... ⇲

Missing items in orders

Fix: Before finalizing your order, double-check the order summary to ensure all items are included. If something is missing, add it before submit... ⇲

Dressing and croutons often left out

Fix: When placing your order, add a note in the special instructions section to remind the staff to include dressings and croutons. OR Conside... ⇲

Nutritional information not linked to orders

Fix: Check the app’s menu section for nutritional information. If it’s not available, consider looking for this information on the official websi... ⇲

Favorites feature not functioning properly

Fix: Try logging out of the app and logging back in to refresh your account settings. This may resolve issues with the favorites feature. OR I... ⇲

Salata Salad Kitchen deselects choices during order process

Fix: Ensure you are not accidentally tapping on the deselect option. Try to be more deliberate with your selections. OR If the issue persists,... ⇲
 
Notifications issue

Expired rewards points without notification

Fix: Regularly check your rewards balance in the app to stay informed about expiration dates. Set reminders on your phone to check before points... ⇲
 
UI issue

No visual representation of lettuce mixes

Fix: Check if the app has a section for menu items that includes images. If not, consider looking for the menu on the official website for visual... ⇲

Salata Salad Kitchen is bloated with unnecessary steps

Fix: Familiarize yourself with the app’s layout and features to streamline your ordering process. Create a checklist of steps to follow for quick... ⇲

No cart button, losing orders when navigating away

Fix: Use the back button to return to the previous screen instead of navigating away completely. This may help retain your order in the app. OR... ⇲
 
Customization issue

No option for mixed salads in to-go orders

Fix: If the app does not allow mixed salads, try ordering two separate salads and combining them at home. OR Check if the store allows custom... ⇲

Difficult to adjust protein portions

Fix: Look for a section in the app where you can specify protein portions. If it’s not clear, try selecting the protein option multiple times to... ⇲

Cannot reorder if one ingredient is missing

Fix: If an ingredient is missing, try to recreate the order manually by selecting all other ingredients again. OR Consider saving your order a... ⇲

Difficult to edit orders in the app

Fix: Try to edit your order as soon as possible before finalizing it. Look for an edit button or option in the order summary. OR If editing is... ⇲

Inability to change quantity of salads in cart

Fix: Look for a plus (+) or minus (-) button next to the salad item in your cart to adjust the quantity. If it’s not visible, try refreshing the... ⇲
 
Payments issue

No Apple Pay option

Fix: Check if your device has Apple Pay set up correctly in the Wallet app. If it is, ensure the Salata app is updated to the latest version. O... ⇲

Automatic tip added without notice

Fix: Check the app settings to see if there is an option to disable automatic tipping. Adjust it according to your preference. OR If you are u... ⇲
 
Updates issue

Favorites button removed in recent update

Fix: Create a list of your favorite orders manually in a notes app or document for quick reference when ordering. OR Check if the app has a hi... ⇲

Outdated app functionality regarding item availability

Fix: Regularly check for app updates in the App Store to ensure you have the latest features and fixes. OR If you notice outdated information,... ⇲
 
Screen issue

Poor screen sensitivity and delay in selecting ingredients

Fix: Clean your device’s screen to ensure there are no obstructions affecting touch sensitivity. Restart your device to refresh its performance.... ⇲
 
Privacy issue

Unsanitary food handling observed

Fix: If you notice unsanitary practices, document your observations and consider reporting them to the store management directly during your visi... ⇲
 
Registration issue

Account creation issues with email and phone number

Fix: Double-check that you are entering the correct email address and phone number format. Ensure there are no typos. OR Try using a different... ⇲
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 what users are saying
Good experience
77.4%

Bad experience
15.5%

Neutral
7.0%

~ from our NLP analysis of 727 combined software ratings.

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 Private Data Salata Salad Kitchen collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics