fix problems on KOKIRI [iphone]

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—— Run into issues on KOKIRI? Get help pending when official support gets back to you!

KOKIRI – Learn Korean
Info:
company: Koylabs corporation
: https://kokiri.co
Chat with our AI-based KOKIRI Support
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UI issue

words get cut off in daily quiz

Fix: 1. Check for any app updates in the App Store and install them, as updates may fix bugs related to the quiz functionality. 2. If the issue c... ⇲
 
Video issue

display issues in video interface

Fix: 1. Ensure that your iPhone's software is up to date by going to Settings > General > Software Update. 2. Restart the app and check if the di... ⇲

videos have difficulty playing

Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart th... ⇲
 
Glitches issue

mic button is glitchy

Fix: 1. Close the app completely and reopen it to see if the mic button responds correctly. 2. Check for any app updates in the App Store and ins... ⇲
 
Bugs issue

practice buttons not functioning

Fix: 1. Restart the app to see if the buttons become responsive. 2. Check for any app updates in the App Store and install them. OR 1. If the... ⇲

speak button doesn't work

Fix: 1. Close the app completely and reopen it to see if the speak button becomes responsive. 2. Check for any app updates in the App Store and i... ⇲
 
Syncing issue

progress not saved

Fix: 1. Ensure that you are logged into your account within the app, as progress may not save if you are not logged in. 2. Check your internet co... ⇲
 
Gameplay issue

KOKIRI expects prior knowledge of Korean

Fix: 1. Utilize the app's beginner resources or tutorials if available to build foundational knowledge. 2. Consider supplementing your learning w... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
68.8%

Bad experience
18.8%

Neutral
12.5%

~ from our NLP analysis of 16 combined software ratings.

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Korean ー Listening・Speaking

 Private Data KOKIRI collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. KOKIRI Subscription: $9.99 KOKIRI: Learn Korean with K-Content
  2. KOKIRI Subscription: $59.99 KOKIRI: Learn Korean with K-Content
  3. KOKIRI Subscription: $9.99 KOKIRI: Learn Korean with K-Content