fix problems on HeartScan [iphone]

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—— Run into issues on HeartScan? Get help pending when official support gets back to you!

HeartScan: Heart Rate Monitor
Info:
company: BLATT sp. z o.o.
: https://heartscan.app/contact/
: heartscan.app
Chat with our AI-based HeartScan Support
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UI issue

Lack of explanation for results

Fix: Refer to the app's help section or user manual, if available. Many apps include a FAQ or help section that explains how to interpret the res... ⇲

Incorrect spelling in app

Fix: Take note of the specific spelling errors and report them through the app's feedback feature, if available. This can help the developers add... ⇲

No summary for readings

Fix: Manually track your readings in a separate note-taking app or spreadsheet. Record your heart rate data over time to create your own summary... ⇲
 
Freezing issue

HeartScan gets stuck on disclaimer screen

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button on older iPhones) to... ⇲
 
Bugs issue

Reports numerous artifacts

Fix: Ensure that the camera lens and flash are clean. Dirt or smudges can interfere with the heart rate sensor's ability to read accurately. Use... ⇲
 
Crashes issue

Critical error when accessing terms and conditions

Fix: Try accessing the terms and conditions through a web browser instead of the app. Look for the app's official website where the terms may be... ⇲
 
Support issue

No customer support available

Fix: Check the app's website or social media pages for any available support resources, such as FAQs or community forums where you can ask questi... ⇲
 
Payments issue

Difficulties in canceling subscription

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, then select 'Subscriptions.' Find HeartScan in the l... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
65.0%

Bad experience
22.5%

Neutral
12.5%

~ from our NLP analysis of 40 combined software ratings.

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 Private Data HeartScan collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. HeartScan Pro: $19.99 HeartScan Pro
  2. HeartScan Pro: $19.99 HeartScan Pro
  3. HeartScan Pro: 6-Months: $79.99 Monitor Heart Health for 6 Months