fix problems on FTMO [iphone]

—— Run into issues on FTMO? Get help pending when official support gets back to you!

FTMO

Info:

company: FTMO S.R.O.

: https://ftmo.com

Chat with our AI-based FTMO Support

🛠️ Common FTMO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Challenges are expensive

Fix: Consider budgeting for the challenge fees by setting aside a specific amount each month. Research and compare different challenge options to... ⇲

FTMO requires frequent password entry

Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option when you log in. If available, enable this feature to reduce the frequency o... ⇲

FTMO signs out frequently

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that may cause frequent sign-outs. Go to the App Store, sea... ⇲

Payments issue

Purchase errors occur

Fix: Double-check your payment information to ensure that all details are correct, including card number, expiration date, and billing address. I... ⇲

Support issue

Customer support is unresponsive

Fix: Utilize any available self-help resources within the app, such as FAQs or troubleshooting guides, to find solutions to common issues. This c... ⇲

Account issue

No support for Venezuelan accounts

Fix: Consider using a different payment method or account that is supported by the app. If you have access to an international bank account or pa... ⇲

Gameplay issue

Unfair challenge rules

Fix: Review the challenge rules thoroughly to understand the requirements and see if there are any areas where you can improve your strategy to m... ⇲

Metrics for challenges are unrealistic

Fix: Set realistic personal goals that align with your trading style and risk tolerance. Instead of focusing solely on the challenge metrics, cre... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.3%

Bad experience

6.5%

Neutral

1.2%

~ from our NLP analysis of 260 combined software ratings.

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Private Data FTMO collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Challenge: $209.99 Risk Mode: Normal, Balance: 10 000 USD
Challenge: $699.99 Risk Mode: Normal, Balance: 100 000 USD
Challenge: $499.99 Risk Mode: Normal, Balance: 50 000 USD
Challenge: $349.99 Risk Mode: Normal, Balance: 25 000 USD
Challenge: $699.99 Risk Mode: Normal, Balance: 80 000 CHF
Challenge: $499.99 Risk Mode: Normal, Balance: 40 000 CHF
Challenge: $699.99 Risk Mode: Aggresive, Balance: 40 000 CHF
Challenge: $349.99 Risk Mode: Normal, Balance: 20 000 CHF
Challenge: $349.99 Risk Mode: Aggresive, Balance: 10 000 CHF
Challenge: $499.99 Risk Mode: Aggresive, Balance: 20 000 CHF