fix problems on Aspen Learning Library [iphone]

—— Run into issues on Aspen Learning Library? Get help pending when official support gets back to you!

Aspen Learning Library

Info:

company: Aspen Learning Library

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🛠️ Common Aspen Learning Library Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Not user friendly

Fix: Familiarize yourself with the app's layout by exploring each section. Spend some time navigating through the menus and features to understan... ⇲

Books do not stay downloaded

Fix: Ensure that you have sufficient storage space on your iPhone. Go to Settings > General > iPhone Storage to check available space. If storage... ⇲

Downloads issue

No organization for downloaded materials

Fix: Create a system for organizing your downloaded materials. You can use folders or categories within the app if available. If the app does not... ⇲

Technical issues with downloaded books

Fix: Try deleting and re-downloading the problematic books. This can resolve issues related to corrupted downloads. OR Check for any updates t... ⇲

Updates issue

Garbled text after updates

Fix: Try restarting the app after an update. Close the app completely by swiping it away in the app switcher, then reopen it to see if the text d... ⇲

Support issue

Inaccessible support

Fix: Look for a help or FAQ section within the app. Many apps have built-in support resources that can provide answers to common questions withou... ⇲

Login issues with existing accounts

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you have forgotten your password, use t... ⇲

Slow issue

Slow online and offline portals

Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the speed improves. You can also... ⇲

Permissions issue

Limited access to textbooks

Fix: Explore the app's settings or library options to see if there are any filters or categories that can be adjusted to show more available text... ⇲

Customization issue

No separate bookshelf for chosen books

Fix: Use bookmarks or favorites features if available in the app. This can help you quickly access the books you use most often without needing a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

63.2%

Good experience

36.8%

Neutral

0.0%

~ from our NLP analysis of 19 combined software ratings.