fix problems on MoviePro [iphone]

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—— Run into issues on MoviePro? Get help pending when official support gets back to you!

MoviePro - Pro Video Camera
Info:
company: Deepak Sharma
: https://moviepro.app
: moviepro.app
Chat with our AI-based MoviePro Support
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Video issue

Video playback slows down after 30 seconds

Fix: 1. Check storage space: Ensure there is enough free space on your device. Go to Settings > General > iPhone Storage. 2. Restart the app: Clo... ⇲
 
Glitches issue

Glitch causes 'Operation Error' message

Fix: 1. Restart the app: Close MoviePro and reopen it to reset the session. 2. Clear cache: If the app has a cache clearing option, use it to rem... ⇲

AF, AE, and AWB frequently glitch

Fix: 1. Lock focus and exposure: Use the lock feature for AF and AE to prevent glitches during recording. 2. Restart the app: Close and reopen Mo... ⇲
 
UI issue

Buttons poorly placed for front/rear camera switching

Fix: 1. Use a case: Consider using a phone case that provides better grip and access to buttons. 2. Familiarize with layout: Spend some time gett... ⇲

No visual confirmation for snapshots

Fix: 1. Check settings: Look for any settings related to visual feedback for snapshots and enable them if available. 2. Use a third-party app: Co... ⇲

File renaming feature is unclear

Fix: 1. Explore the app: Go through the app’s file management section to find the renaming option. 2. Use a file manager: After exporting, use a... ⇲

Pause button too small and confusing

Fix: 1. Use a stylus: If available, use a stylus for better precision when tapping the pause button. 2. Practice: Spend time getting used to the... ⇲

Requires learning curve for layout

Fix: 1. Explore tutorials: Look for online tutorials or guides that explain the app layout and features. 2. Practice: Spend time using the app to... ⇲
 
Settings issue

Manual controls not truly manual

Fix: 1. Explore settings: Go through the app settings to ensure you are using the manual controls correctly. 2. Use presets: If manual controls a... ⇲

Inconsistent exposure adjustments

Fix: 1. Test different lighting conditions: Adjust your recording environment to see if exposure settings stabilize. 2. Use manual exposure setti... ⇲

Limited white balance adjustments

Fix: 1. Use presets: Utilize any available white balance presets in the app to improve color accuracy. 2. Experiment with lighting: Adjust your r... ⇲
 
Syncing issue

Exporting issues with Dropbox

Fix: 1. Check Dropbox connection: Ensure you are logged into Dropbox within the app and that your internet connection is stable. 2. Try exporting... ⇲
 
Compatibility issue

No Apple Watch support

Fix: 1. Use your iPhone: While you cannot control the app from the Apple Watch, you can use your iPhone for all functionalities. 2. Look for alte... ⇲

Lack of integration with Apple’s files app

Fix: 1. Save files locally: Save your recordings directly to your device and then manually move them to the Files app. 2. Use third-party file ma... ⇲
 
Camera issue

Duo cam mode not operating properly

Fix: 1. Restart the app: Close and reopen MoviePro to reset the duo cam mode. 2. Check camera settings: Ensure both cameras are functioning prope... ⇲

Inability to switch cameras while recording

Fix: 1. Plan your shots: Decide which camera to use before starting the recording to avoid needing to switch. 2. Use a tripod: A tripod can help... ⇲
 
Audio issue

No audio gain control options

Fix: 1. Use an external microphone: Consider using an external microphone that has gain control features. 2. Adjust recording environment: Record... ⇲
 
Bugs issue

MoviePro does not save footage after error

Fix: 1. Regularly save recordings: Make it a habit to save your recordings frequently during long sessions. 2. Check storage: Ensure your device... ⇲
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 what users are saying
Good experience
85.5%

Bad experience
10.2%

Neutral
4.3%

~ from our NLP analysis of 1,667 combined software ratings.

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 Private Data MoviePro collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Annual: $14.99 Annual Subscription for MoviePro
  2. Weekly: $2.99 Weekly Subscription for MoviePro
  3. Lifetime : $19.99 One time purchase to unlock all features