fix problems on Portal [iphone]

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—— Run into issues on Portal? Get help pending when official support gets back to you!

Portal - Escape Into Nature
Info:
company: Portal Labs Ltd
: https://portal.app/support
: portal.app
Chat with our AI-based Portal Support
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UI issue

Learning curve for navigation

Fix: Familiarize yourself with the app by exploring the tutorial or help section, if available. This can provide a guided overview of the main fe... ⇲

Some features may be easy to miss

Fix: Take time to thoroughly explore all sections of the app, including settings and menus, to discover hidden features. Make notes of any featur... ⇲
 
Accessibility issue

Limited VoiceOver support

Fix: Adjust the accessibility settings on your iPhone. Go to 'Settings' > 'Accessibility' > 'VoiceOver' and ensure it is enabled. This may improv... ⇲
 
Payments issue

Price-to-content ratio concerns

Fix: Evaluate the app's content offerings and determine if they align with your interests. If you find the content valuable, consider the subscri... ⇲

In-app purchases for additional content

Fix: Review the in-app purchase options carefully to determine if they align with your interests. Only purchase what you feel will enhance your e... ⇲
 
Syncing issue

Syncing lights limited to one color

Fix: Check if there are any updates available for the app that may enhance its functionality. Go to the App Store, search for the app, and see if... ⇲
 
Audio issue

Lack of regular white noise option

Fix: Explore the app's sound library to see if there are similar sounds that can be used as a substitute for white noise, such as rain or ocean s... ⇲
 
Compatibility issue

No Apple TV version available

Fix: Consider using AirPlay to stream content from your iPhone to your Apple TV. This allows you to enjoy the app's features on a larger screen.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.0%

Neutral
2.7%

Bad experience
2.3%

~ from our NLP analysis of 9,056 combined software ratings.

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 Private Data Portal collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Annual Membership: $69.99 Unlock all Portal content for a year
  2. Monthly Membership: $12.99 Unlock all Portal content for a month
  3. V2 (No Longer Available): $5.99 Unlock all Portals within the app
  4. Upgrade (No Longer Available): $9.99 A lifetime upgrade offer for existing users
  5. Portal Membership (Lifetime): $299.99 Lifetime access to all of Portal's content