fix problems on Just Press Record [iphone]

—— Run into issues on Just Press Record? Get help pending when official support gets back to you!

Just Press Record

Info:

company: Open Planet Software

: https://www.openplanetsoftware.com/support

: www.openplanetsoftware.com

Chat with our AI-based Just Press Record Support

🛠️ Common Just Press Record Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Laptop app layout not intuitive

Fix: Familiarize yourself with the layout by exploring each section of the app. Take notes on where key features are located. You can also create... ⇲

Slow cloud recording retrieval

Fix: Check your internet connection to ensure it is stable and fast. If possible, switch to a Wi-Fi connection instead of cellular data for bette... ⇲

Bugs issue

Transcription accuracy can be shaky

Fix: Ensure that you are recording in a quiet environment to minimize background noise, which can affect transcription accuracy. Speak clearly an... ⇲

Inconsistent transcription quality

Fix: Experiment with different recording environments and settings. Test recording in various locations to find the best conditions for clear aud... ⇲

Occasional loss of recordings

Fix: Regularly back up your recordings to a cloud service or external storage to prevent loss. This can be done manually or through the app if it... ⇲

Transcription requires app to remain open

Fix: Plan your recording sessions to allow the app to stay open during transcription. Avoid multitasking during this process to ensure it complet... ⇲

Widgets issue

iOS widget often fails to display recent recordings

Fix: Remove the widget from your home screen and then re-add it. This can refresh the connection and may resolve display issues. OR Check the... ⇲

Audio issue

Cannot resume recording after pausing

Fix: Instead of pausing, consider stopping the recording and starting a new one. This will create separate files but allows you to continue captu... ⇲

Transcription hangs with AirPods

Fix: Try disconnecting and reconnecting your AirPods to see if that resolves the issue. Sometimes, a simple reset can fix connectivity problems.... ⇲

Settings issue

No background app refresh capability

Fix: Manually refresh the app by reopening it when you need to access new recordings or features. This can be a temporary workaround until backgr... ⇲

UI issue

Waveform display not useful

Fix: Use the app's playback features to listen to recordings instead of relying on the waveform display. This can help you identify important sec... ⇲

Clunky interface for viewing recordings

Fix: Take time to explore the interface and familiarize yourself with its layout. Sometimes, understanding how to navigate can improve your exper... ⇲

Syncing issue

Recordings sometimes fail to sync

Fix: Ensure that you are logged into the same account on all devices and that they are connected to the internet. This is crucial for syncing to... ⇲

Customization issue

Naming system for recordings confusing

Fix: Develop a consistent naming convention for your recordings. For example, include the date and a brief description in the title to make it ea... ⇲

Limited options for organizing recordings

Fix: Create folders or categories within the app if the feature is available. This can help you keep recordings organized by topic or project.... ⇲

Features issue

No geotagging for recordings

Fix: Manually note the location of each recording in the title or description to keep track of where they were made. OR Consider using a separ... ⇲

No option to record phone conversations

Fix: Use a third-party app that specializes in recording phone calls, if available in your region, and then import those recordings into Just Pre... ⇲

Support issue