fix problems on Dispatch Manager [iphone]

—— Run into issues on Dispatch Manager? Get help pending when official support gets back to you!

Dispatch Manager

Info:

company: Dispatch Technologies, Inc.

: https://help.dispatch.me

: www.dispatch.me

Chat with our AI-based Dispatch Manager Support

🛠️ Common Dispatch Manager Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Dispatch Manager logs out when internet is lost

Fix: Ensure that your device has a stable internet connection. You can check this by trying to load a webpage or using another app that requires... ⇲

Pictures are hard to load

Fix: Ensure that your internet connection is stable, as slow connections can affect loading times. If you are on a cellular network, try switchin... ⇲

Freezing issue

Dispatch Manager freezes when opening photos

Fix: Close the app completely by double-tapping the Home button (or swiping up from the bottom of the screen on newer iPhones) and swiping up on... ⇲

Uploads issue

Unable to upload photos

Fix: Check your internet connection to ensure it is stable. If you are using mobile data, ensure that the app has permission to use it by going t... ⇲

Registration issue

No account creation option

Fix: If the app does not provide an option to create an account, check if there is a web version of Dispatch Manager where you can create an acco... ⇲

No ability to sign up for new customers

Fix: If the app does not provide an option to sign up for new customers, check if there is a web version of Dispatch Manager where you can create... ⇲

Crashes issue

Dispatch Manager crashes frequently

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲

Updates issue

Scheduled jobs out of date

Fix: Check if there is a refresh option within the app to update scheduled jobs. If not, try closing and reopening the app to force it to refresh... ⇲

Cannot see job times after update

Fix: Try refreshing the app by closing it completely and reopening it. This can help load the latest data after an update. OR If the job times... ⇲

Network issue

Connectivity issues

Fix: Check your internet connection by trying to load a webpage or using another app. If the connection is weak, try switching to a different Wi-... ⇲

Customization issue

Cannot edit contact information

Fix: Check if there is an edit option within the contact information section of the app. If it is not available, try closing and reopening the ap... ⇲

Glitches issue

Job randomly turns gray

Fix: This may indicate that the job is inactive or completed. Check the job status within the app to confirm. If it should be active, try refresh... ⇲

Bugs issue

Apartment numbers not saved

Fix: Ensure that you are saving the information correctly by looking for a save button after entering the apartment number. If the app does not s... ⇲

Requires constant deletion and rebooting

Fix: Check the storage space on your iPhone by going to Settings > General > iPhone Storage. If storage is low, consider deleting unused apps or... ⇲

UI issue

No print button

Fix: Check if the app has a sharing option that allows you to export the job details to another app that supports printing, such as Notes or a PD... ⇲