fix problems on SocialDiabetes [iphone]

—— Run into issues on SocialDiabetes? Get help pending when official support gets back to you!

SocialDiabetes - Diabetes app

Info:

company: SocialDiabetes, SL

: https://www.socialdiabetes.com/en/contact

: www.socialdiabetes.com

Chat with our AI-based SocialDiabetes Support

🛠️ Common SocialDiabetes Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot change dosage ratios easily

Fix: To change dosage ratios in SocialDiabetes, navigate to the 'Settings' section of the app. Look for 'Dosage Ratios' or 'Insulin Settings'. If... ⇲

Lacks sharing features like Dexcom app

Fix: While SocialDiabetes may not have direct sharing features, you can manually share your logs and data with your healthcare provider or family... ⇲

UI issue

No log view for easy comparison of sugar levels

Fix: To compare sugar levels, you can manually create a comparison chart using a spreadsheet application like Excel or Google Sheets. Export your... ⇲

Complex and hard to use

Fix: To improve your experience with the app, take some time to explore the tutorial or help section within SocialDiabetes. Familiarizing yoursel... ⇲

Settings issue

Automatic redirection to phone settings when saving logs

Fix: If the app redirects you to phone settings, check if there are any permissions that need to be enabled for SocialDiabetes. Go to 'Settings'... ⇲

Compatibility issue

No Apple Health integration

Fix: To work around the lack of Apple Health integration, you can manually input your blood sugar readings into the Apple Health app. Open Apple... ⇲

Manual Entry issue

Requires manual data entry

Fix: To streamline data entry, consider setting a daily reminder to log your data at the same time each day. This can help you establish a routin... ⇲

Social issue

No social integration

Fix: While SocialDiabetes may not have social features, you can create a support group with friends or family members who also manage diabetes. U... ⇲

User login errors prevent access

Fix: If you are experiencing login errors, first ensure that you are entering the correct username and password. If you have forgotten your passw... ⇲

Installation issue

SocialDiabetes fails to function after installation and updates

Fix: If the app fails to function, try restarting your iPhone. This can resolve many temporary issues that occur after installation or updates.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.1%

Bad experience

11.0%

Neutral

4.9%

~ from our NLP analysis of 82 combined software ratings.

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Private Data SocialDiabetes collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Premium: $15.99 Purchase 1 Year of Premium version.
12 Retinopathy test: $14.99 Gives you access to 12 retinopathy tests
6 Retinopathy tests: $8.99 Gives Access to 6 Retinopathy tests
1 Retinopathy test: $1.99 Gives you access to 1 retinopathy test