fix problems on Minecraft Education [iphone]

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—— Run into issues on Minecraft Education? Get help pending when official support gets back to you!

Minecraft Education
Info:
company: Mojang
: https://education.minecraft.net/support/knowledgebase/
: education.minecraft.net
Chat with our AI-based Minecraft Education Support
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Freezing issue

Minecraft Education freezes on loading resources

Fix: Clear the app's cache by going to your device's settings, selecting 'General', then 'iPhone Storage', finding Minecraft Education, and selec... ⇲
 
Login issue

Sign-in issues with school accounts

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password associated with your school account. If you... ⇲

Native client error on sign-in

Fix: Try clearing the app's cache and data by offloading the app as mentioned earlier. This can help resolve any corrupted data that may be causi... ⇲
 
Updates issue

Slow update process

Fix: Ensure that your device has enough storage space available. Go to 'Settings', then 'General', and select 'iPhone Storage' to check available... ⇲

Lack of new updates and features

Fix: Keep an eye on official Minecraft Education channels for announcements regarding updates. Sometimes, features are rolled out gradually, so p... ⇲
 
Customization issue

Limited skin options

Fix: Explore third-party skin websites that allow you to download custom skins. Once downloaded, you can upload them to your Minecraft Education... ⇲
 
Gameplay issue

No checkpoint feature

Fix: As a workaround, consider manually saving your progress by taking screenshots or writing down your current location and inventory before mak... ⇲
 
Network issue

Inability to connect to library

Fix: Ensure that you are logged into the correct school account that has access to the library. If you have multiple accounts, try switching to t... ⇲
 
Backup issue

Worlds deleted upon reinstallation

Fix: Before uninstalling the app, back up your worlds by exporting them to a cloud service or saving them to your device if the option is availab... ⇲
 
Performance issue

Inconsistent performance on mobile devices

Fix: Close any background apps that may be using system resources. Double-click the home button (or swipe up from the bottom on newer models) and... ⇲
 
Account issue

Difficulty remembering or changing passwords

Fix: Use a password manager app to securely store and manage your passwords. This can help you easily retrieve or change passwords when needed.... ⇲

Limited access to certain features without school setup

Fix: Check with your school’s IT department to see if there are any additional features or permissions that can be enabled for your account. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
72.1%

Bad experience
21.7%

Neutral
6.1%

~ from our NLP analysis of 30,095 combined software ratings.

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 Private Data Minecraft Education collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 year License: $4.99 License for Minecraft Education Edition