fix problems on Ucell [iphone]

—— Run into issues on Ucell? Get help pending when official support gets back to you!

Ucell

Info:

company: FE "COSCOM" LLC

: https://ucell.uz/ru/feedback

: ucell.uz

Chat with our AI-based Ucell Support

🛠️ Common Ucell Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ucell constantly requests phone number input without virtual keyboard

Fix: Check your device settings to ensure that the virtual keyboard is enabled. Go to 'Settings' > 'General' > 'Keyboard' and make sure 'Show Key... ⇲

Login issues with postpaid numbers

Fix: Ensure that you are entering the correct login credentials. Double-check your phone number and password for any typos. If you have forgotten... ⇲

Features issue

Advertised eSIM feature not working

Fix: Make sure your iPhone is compatible with eSIM and that you have the latest iOS version installed. Go to 'Settings' > 'General' > 'Software U... ⇲

Support issue

Lack of support for corporate clients

Fix: If you are a corporate client, check if there are any specific settings or options within the app that cater to business accounts. Sometimes... ⇲

Account issue

Postpaid users have limited access

Fix: Review your account settings to ensure that your postpaid plan is correctly set up. Go to 'Settings' > 'Account' within the app to verify yo... ⇲

Customization issue

No option for postpaid subscribers

Fix: Check if there are any updates available for the Ucell app that may introduce new features for postpaid subscribers. Go to the App Store, se... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.0%

Bad experience

18.4%

Neutral

6.6%

~ from our NLP analysis of 76 combined software ratings.

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Private Data Ucell collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics