fix problems on Phil [iphone]

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—— Run into issues on Phil ? Get help pending when official support gets back to you!

Phil : tv remote
Info:
company: yohan teixeira
: https://nstx.io
: nstx.io
Chat with our AI-based Phil Support
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UI issue

Buttons do not respond

Fix: 1. Ensure that your iPhone's screen is clean and free from any obstructions that may prevent touch response. 2. Restart the app by closing i... ⇲

Poor user interface

Fix: 1. Familiarize yourself with the app's layout and features to improve your experience. 2. Look for any customization options within the app... ⇲
 
Crashes issue

Phil crashes during operation

Fix: 1. Check for updates for both the app and your iPhone's operating system. Go to the App Store for app updates and Settings > General > Softw... ⇲
 
Payments issue

Requires membership for full functionality

Fix: 1. Review the features that are available for free and determine if they meet your needs. If not, consider whether the membership cost is ju... ⇲
 
Compatibility issue

Inconsistent performance with Philips TVs

Fix: 1. Ensure that your Philips TV has the latest firmware installed. Check the TV settings for software updates. 2. Try resetting the TV to fac... ⇲

Phil fails to recognize TV model

Fix: 1. Ensure that your TV model is compatible with the app by checking the app's compatibility list. 2. Manually enter the TV model in the app... ⇲
 
Ads issue

Difficult to navigate due to ads

Fix: 1. Familiarize yourself with the app layout and features to improve navigation efficiency. 2. If possible, use the app during times when ads... ⇲

Inability to close ads

Fix: 1. Wait for the ad to finish playing, as many ads have a timer before they can be closed. 2. If the ad does not close, try restarting the ap... ⇲
 
Support issue

Limited troubleshooting options

Fix: 1. Check the app's FAQ section or help documentation for common troubleshooting tips. 2. Search online forums or communities for user-shared... ⇲

No customer support available

Fix: 1. Utilize online resources such as forums, user groups, or social media platforms where other users may share solutions. 2. Look for user-g... ⇲
 
Network issue

Phil does not control TV despite showing connection

Fix: 1. Double-check that the TV is set to the correct input source that corresponds with the app. 2. Restart both the app and the TV to refresh... ⇲
 
Permissions issue

Excessive permissions requested

Fix: 1. Review the permissions requested by the app in your iPhone settings. Go to Settings > Privacy and check which permissions are enabled. Di... ⇲
 
Settings issue

Unclear instructions for setup

Fix: 1. Look for video tutorials online that demonstrate the setup process for the app. 2. Check the app's official website for any user manuals... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
52.2%

Bad experience
44.8%

Neutral
3.0%

~ from our NLP analysis of 9,637 combined software ratings.

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Smart TV Remote Universal
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Universal TV Remote Control.

 Private Data Phil collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Remove Ads: $19.99 Remove Ads
  2. Pro mode: $4.99 Pro mode
  3. Premium version: $19.99 Premium version
  4. Premium mode: $9.99 Premium mode