fix problems on Basement Watchdog CONNECT [iphone]

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—— Run into issues on Basement Watchdog CONNECT? Get help pending when official support gets back to you!

Basement Watchdog CONNECT®
Info:
company: Glentronics, INC
: https://www.basementwatchdog.com/
: www.basementwatchdog.com
Chat with our AI-based Basement Watchdog CONNECT Support
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Network issue

Basement Watchdog CONNECT does not connect to secured network

Fix: 1. Verify Network Credentials: Double-check the Wi-Fi password and ensure it is entered correctly. 2. Forget and Reconnect to Network: Go to... ⇲

No system status information available

Fix: 1. Check App Settings: Look for any settings or options within the app that might display system status information. 2. Use External Monitor... ⇲
 
Updates issue

Limited features and outdated interface

Fix: 1. Explore All Features: Thoroughly explore the app to ensure you are aware of all available features. Sometimes, features are hidden in men... ⇲
 
Notifications issue

HTML text alerts are difficult to read

Fix: 1. Adjust Text Size: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase text size for better readability. 2... ⇲
 
Battery issue

Basement Watchdog CONNECT does not provide current battery level

Fix: 1. Check Device Settings: Ensure that the app has permission to access battery information. Go to Settings > Privacy and check the app's per... ⇲
 
Loading issue

Basement Watchdog CONNECT fails to load after initial setup

Fix: 1. Restart the App: Force close the app and reopen it. Double-tap the home button or swipe up from the bottom of the screen to access the ap... ⇲
 
Downloads issue

Requires multiple downloads and installations

Fix: 1. Plan Installations: Before starting, ensure you have a stable internet connection and enough storage space on your device to avoid interr... ⇲
 
Settings issue

No option to view last alarm received

Fix: 1. Check Notification History: Go to Settings > Notifications and check if the app's notifications are enabled. You might be able to see pas... ⇲
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 what users are saying
Bad experience
64.5%

Good experience
29.0%

Neutral
6.5%

~ from our NLP analysis of 31 combined software ratings.

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 Private Data Basement Watchdog CONNECT collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics