fix problems on Child Journal [iphone]

—— Run into issues on Child Journal? Get help pending when official support gets back to you!

Child Journal

Info:

company: Knyghtops LLC

: https://www.mychildjournal.com/contact

: www.mychildjournal.com

Chat with our AI-based Child Journal Support

🛠️ Common Child Journal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Child Journal does not allow adding a parent

Fix: Check if you are using the latest version of the Child Journal app. Go to the App Store, search for Child Journal, and see if an update is a... ⇲

notifications do not work

Fix: Go to your iPhone's Settings, scroll down to find Child Journal, and tap on it. Ensure that Notifications are enabled and that the settings... ⇲

Crashes issue

Child Journal crashes frequently

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find Child Journal, and select 'Offload App'. This will free up space... ⇲

Messages issue

no option for group messaging

Fix: Check the app settings to see if there is an option to enable group messaging. Sometimes, features are hidden in settings and may need to be... ⇲

Payments issue

cannot take payments from parents

Fix: Look for any payment integration settings within the app. Ensure that you have set up any required payment processors or accounts correctly.... ⇲

UI issue

UI looks outdated

Fix: Check for any available updates for the app that may include UI improvements. Go to the App Store and update if necessary. OR Provide fee... ⇲

Loading issue

loading circle persists without resolution

Fix: Try closing the app completely and reopening it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open a... ⇲