fix problems on Smart Banking [iphone]

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—— Run into issues on Smart Banking? Get help pending when official support gets back to you!

Smart Banking
Info:
company: UniCredit Bank Czech Republic and Slovakia, a.s.
: https://www.unicreditbank.cz/cs/ostatni/formulare/form_stores.html
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Payments issue

Difficulties transferring money between personal accounts

Fix: 1. Verify account details: Ensure that the account numbers and details you are entering are correct. Double-check for any typos. 2. Use the... ⇲
 
Customization issue

No dark mode option

Fix: 1. Adjust iPhone settings: Go to Settings > Display & Brightness and switch to Dark mode. While this may not change the app's interface, it... ⇲
 
Settings issue

No option to switch to English before entering the app

Fix: 1. Change device language: Go to Settings > General > Language & Region and set your preferred language to English. This may change the app'... ⇲

Frequent app reconfiguration required

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may fix bugs related to reconfiguration. 2. Clear... ⇲
 
Login issue

Login issues with perpetual loading

Fix: 1. Restart the app: Force close the app and reopen it. This can resolve temporary loading issues. 2. Check your internet connection: Ensure... ⇲
 
Installation issue

Poor app activation process

Fix: 1. Follow the activation instructions carefully: Ensure you are following all steps as outlined in the app's activation guide. 2. Check for... ⇲
 
UI issue

Overall poor user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout to better understand its functionality. 2. Pro... ⇲
 
Security issue

Excessive security requirements for PIN

Fix: 1. Review security settings: Go to the app's settings and see if there are options to adjust security preferences. Some apps allow you to mo... ⇲
 
Crashes issue

Smart Banking stability issues

Fix: 1. Update the app: Ensure you have the latest version of Smart Banking by going to the App Store and checking for updates. 2. Restart your i... ⇲
 
Features issue

Lack of advanced features

Fix: 1. Explore existing features: Familiarize yourself with the current features of the app, as there may be functionalities you are not aware o... ⇲
 
Support issue

Inadequate customer support during outages

Fix: 1. Check social media: Often, companies will post updates about outages on their social media channels. Follow Smart Banking on platforms li... ⇲
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 what users are saying
Good experience
90.6%

Bad experience
7.5%

Neutral
1.9%

~ from our NLP analysis of 374 combined software ratings.

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 Private Data Smart Banking collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics