fix problems on Landmark Credit Union [iphone]

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—— Run into issues on Landmark Credit Union ? Get help pending when official support gets back to you!

Landmark Credit Union Mobile
Info:
company: Landmark Credit Union
: https://landmarkcu.com/contact-us/
: www.landmarkcu.com
Chat with our AI-based Landmark Credit Union Support
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Notifications issue

Notifications broken and not real-time

Fix: Ensure that notifications are enabled for the app. Go to your iPhone's Settings > Notifications > Landmark Credit Union Mobile, and make sur... ⇲
 
Security issue

Facial recognition feature removed

Fix: Check if there is an update available for the app that may reintroduce the facial recognition feature. Go to the App Store and look for upda... ⇲

Inability to lock cards during suspicious activity

Fix: Check if there is an option in the app settings to manage card security features. Sometimes these options are hidden under security settings... ⇲
 
Payments issue

Dropdown options for credit card payments show incorrect balances

Fix: Try refreshing the app by logging out and then logging back in. This can help sync your account information and correct any display issues.... ⇲
 
Crashes issue

Landmark Credit Union crashes during transfers

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. An update may fix sta... ⇲
 
Network issue

Cannot connect with outside banks

Fix: Check your internet connection to ensure it is stable. A poor connection can prevent the app from connecting to outside banks. OR If the... ⇲
 
Bugs issue

Deposit check feature not working

Fix: Ensure that you are following the correct procedure for depositing checks. Check the app's help section for guidelines on how to properly ta... ⇲
 
Registration issue

Enrollment errors in bill pay section

Fix: Double-check the information you are entering during enrollment for any typos or errors. Ensure that all required fields are filled out corr... ⇲
 
UI issue

Transactions displayed in red causing confusion

Fix: Check the app's help section or FAQ to understand what the red color signifies. It may indicate a specific status such as pending or flagged... ⇲
 
Compatibility issue

Landmark Credit Union does not work on older phones

Fix: Check the app's compatibility requirements in the App Store. If your phone does not meet the requirements, consider upgrading your device if... ⇲
 
Loading issue

Endless loading screen on app launch

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Account issue

Frequent re-enrollment required

Fix: Ensure that you are completing the enrollment process correctly and saving your credentials. Check if there is an option to remember your lo... ⇲
 
Support issue

Poor customer service response times

Fix: Utilize the app's FAQ or help section for common issues, which may provide quicker solutions than waiting for customer service. OR If you... ⇲
 
Syncing issue

Inconsistent transaction visibility

Fix: Log out of the app and log back in to refresh your transaction history. This can sometimes resolve visibility issues. OR If transactions... ⇲
 
Updates issue

Overall user experience degraded after update

Fix: Check for any available updates for the app, as subsequent updates may address user experience issues introduced in the last version. OR... ⇲
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 what users are saying
Good experience
96.7%

Neutral
2.0%

Bad experience
1.3%

~ from our NLP analysis of 19,735 combined software ratings.

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 Private Data Landmark Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics