fix problems on SAWA [iphone]

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—— Run into issues on SAWA? Get help pending when official support gets back to you!

SAWA
Info:
company: Sawa Credit Inc.
: https://www.sawa.money/
: www.sawa.money
Chat with our AI-based SAWA Support
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Support issue

Poor customer support response

Fix: Utilize the in-app support feature if available. This often provides quicker responses than email. Look for a 'Help' or 'Support' section in... ⇲

Inconsistent communication from support

Fix: Keep a log of your communications with support, including dates and times. This can help you track responses and follow up if necessary. O... ⇲
 
Account issue

Technical issues with account verification

Fix: Ensure that you are using the latest version of the app. Go to the App Store, check for updates, and install any available updates to fix bu... ⇲

Difficulty in closing accounts

Fix: Look for an option to close your account in the app settings. This is often found under 'Account' or 'Privacy' settings. OR If you cannot... ⇲

Issues with account balance visibility

Fix: Refresh the app or log out and back in to see if the balance updates. Sometimes, a simple refresh can resolve display issues. OR Check fo... ⇲
 
Payments issue

Inability to add payout methods

Fix: Double-check the format of the payout method you are trying to add. Ensure that all required fields are filled out correctly and that the me... ⇲

Lack of transparency in fees

Fix: Review the app's terms and conditions or fee schedule, usually found in the 'Help' or 'About' section. This can provide clarity on any fees... ⇲

Unclear bonus structure

Fix: Check the app's promotional section or bonus terms, which should outline how bonuses are earned and distributed. This is often found in the... ⇲

No refund for canceled accounts

Fix: Check the app's cancellation policy in the terms and conditions. This will clarify if refunds are offered and under what circumstances. OR... ⇲

Unreliable referral bonuses

Fix: Review the referral program's terms to ensure you understand how bonuses are earned and any conditions that must be met. OR Keep track of... ⇲
 
Crashes issue

Frequent app crashes

Fix: Restart your iPhone to clear any temporary issues that may be causing the app to crash. This can free up memory and resolve minor glitches.... ⇲
 
Security issue

Insecure handling of personal information

Fix: Review the app's privacy policy to understand how your data is being used and protected. This is usually found in the 'Settings' or 'About'... ⇲
 
Features issue

Limited access to promised features

Fix: Ensure that you have the latest version of the app installed, as updates often include new features and improvements. OR Check if the fea... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
52.5%

Bad experience
36.1%

Neutral
11.5%

~ from our NLP analysis of 61 combined software ratings.

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 Private Data SAWA collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info