fix problems on SublueGo [iphone]

—— Run into issues on SublueGo? Get help pending when official support gets back to you!

SublueGo

Info:

company: 天津深之蓝海洋设备科技有限公司

: http://www.sublue.com/#/zh-support

: www.sublue.com

Chat with our AI-based SublueGo Support

🛠️ Common SublueGo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SublueGo freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find SublueGo, and select 'Offload App'. This will remove the app but keep it... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if SublueGo allows you to download specific streams or content for offline viewing. Look for a do... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of SublueGo. Go to the App Store, tap on your profile icon, and check for updates... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if SublueGo has a help or FAQ section within the app that can provide immediate assistance for common issues.... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > SublueGo and ensure that notifications are enabled. Adjust the settings to... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your iPhone meets the minimum system requirements for SublueGo. If your device is outdated, consider up... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. This can help you navigate... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings to see if there are any hidden customization options that you may not have noticed. 2. Use third... ⇲

Battery issue

high battery consumption

Fix: 1. Enable Low Power Mode: Go to Settings > Battery and enable Low Power Mode to help extend battery life while using the app. 2. Limit backg... ⇲