fix problems on Realtor.com Real Estate & Rent [iphone]

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Realtor.com Real Estate & Rent
Info:
company: Move, Inc.
: https://www.realtor.com/contact/
: www.realtor.com
Chat with our AI-based Realtor.com Real Estate & Rent Support
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Search issue

Limited search options for pet-friendly listings

Fix: 1. Use the filter options in the app to select 'Pet-Friendly' under the search criteria. 2. If this option is not available, try searching f... ⇲

No option to search by floor

Fix: 1. Use the search bar to enter specific keywords related to the floor you are interested in, such as '2nd floor' or 'top floor'. 2. Check th... ⇲

Inability to search for specific features

Fix: 1. Use the search bar to enter specific keywords related to the features you are looking for (e.g., 'pool', 'garage'). 2. Check the filters... ⇲
 
Loading issue

Pictures fail to load

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Clear the app's cac... ⇲
 
Notifications issue

Notifications lead to blank pages

Fix: 1. Check your internet connection to ensure it is stable. 2. Go to the app settings and toggle notifications off and then back on to reset t... ⇲

Notifications for irrelevant listings

Fix: 1. Go to the app settings and adjust your notification preferences to better match your search criteria. 2. Unsubscribe from notifications t... ⇲
 
Settings issue

Filtered preferences not saved

Fix: 1. After setting your filters, ensure you save your search preferences by tapping the save option. 2. Check if you are logged into your acco... ⇲
 
UI issue

Map lacks lot lines

Fix: 1. Use a different mapping service like Google Maps to view lot lines in conjunction with the Realtor.com app. 2. Check if there are any set... ⇲

Touch sensitivity issues with map pins

Fix: 1. Ensure your screen is clean and free of any obstructions. 2. Restart the app to see if the touch sensitivity improves. OR 1. If the is... ⇲

Difficulty zooming in on pictures

Fix: 1. Try tapping on the picture to enter full-screen mode, which may allow for better zoom functionality. 2. Pinch to zoom in and out on the p... ⇲

Map randomly zooms to unrelated areas

Fix: 1. Check your location settings to ensure they are set to 'While Using the App' for better accuracy. 2. Restart the app to reset the map vie... ⇲
 
Data issue

Inaccurate data on property availability

Fix: 1. Refresh the app by closing it and reopening it to see if the data updates. 2. Check the listing details for the last updated date to ensu... ⇲

Missing FSBO listings

Fix: 1. Use the search bar to enter 'For Sale By Owner' or 'FSBO' to find relevant listings. 2. Check local classified ads or websites that speci... ⇲

Sold homes disappear without notice

Fix: 1. Regularly check your saved searches and listings to keep track of changes. 2. If you notice a home has been sold, consider taking a scree... ⇲
 
Bugs issue

Payment estimator inaccuracies

Fix: 1. Double-check the inputs you are using in the payment estimator to ensure they are correct. 2. Use a separate mortgage calculator app or w... ⇲
 
Customization issue

No option to categorize saved homes

Fix: 1. Create a system for yourself by naming saved homes with specific keywords (e.g., 'Favorites', 'Potential', etc.) to help you remember the... ⇲

Cannot delete unwanted saved searches

Fix: 1. Go to your saved searches section, swipe left on the search you want to delete, and tap 'Delete'. 2. If this does not work, try logging o... ⇲
 
Performance issue

Map performance issues

Fix: 1. Ensure your app is updated to the latest version, as updates often include performance improvements. 2. Restart your device to free up me... ⇲
 
Glitches issue

Glitches when switching between apps

Fix: 1. Close all background apps by double-tapping the home button (or swiping up from the bottom) and swiping them off the screen. 2. Restart y... ⇲
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 what users are saying
Good experience
95.7%

Neutral
2.6%

Bad experience
1.7%

~ from our NLP analysis of 857,792 combined software ratings.

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 Private Data Realtor.com Real Estate & Rent collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data