fix problems on AAFP [iphone]

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—— Run into issues on AAFP? Get help pending when official support gets back to you!

AAFP
Info:
company: American Academy of Family Physicians
: https://aafp.org
Chat with our AI-based AAFP Support
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Glitches issue

Technical glitches prevent access to content

Fix: Check for app updates in the App Store. Developers often release updates to fix bugs and improve performance. Go to the App Store, tap on yo... ⇲
 
Bugs issue

Inability to take CME quizzes through the app

Fix: Ensure that you have a stable internet connection, as CME quizzes may require online access. Switch between Wi-Fi and cellular data to see i... ⇲

AAFP fails to display current CME transcript

Fix: Ensure you are logged into the correct account that holds your CME transcript. Check your account settings in the app. OR Try refreshing... ⇲

Frequent errors and bugs

Fix: Regularly check for app updates in the App Store, as updates often include bug fixes. Go to the App Store, tap on your profile icon, and scr... ⇲
 
Login issue

AAFP does not remember login information

Fix: Check your device settings to ensure that the AAFP app has permission to save passwords. Go to Settings > Passwords & Accounts and ensure th... ⇲

Authentication failures when accessing quizzes

Fix: Double-check your login credentials for accuracy. Ensure that there are no typos in your username or password. OR Reset your password thr... ⇲

No master login for multiple links

Fix: Use a password manager to store and manage multiple login credentials for different links, making it easier to access them without a master... ⇲
 
Syncing issue

Content not syncing between devices

Fix: Make sure you are logged into the same account on both devices. Check your account settings in the app to confirm this. OR Try manually s... ⇲
 
Freezing issue

AAFP crashes or freezes during use

Fix: Force close the app by swiping up from the bottom of the screen and swiping the AAFP app off the screen. Then reopen the app to see if it re... ⇲
 
Search issue

Limited search functionality for journal topics

Fix: Use specific keywords or phrases when searching to improve the accuracy of your search results. Try to be as descriptive as possible. OR... ⇲
 
Updates issue

Missing features from previous app versions

Fix: Check the app's update notes in the App Store to see if the features have been moved or renamed in the latest version. OR Explore the app... ⇲
 
Account issue

Inconsistent access to purchased CME materials

Fix: Ensure you are logged into the correct account that purchased the CME materials. Check your account settings in the app. OR Try logging o... ⇲
 
UI issue

AAFP does not support landscape mode

Fix: Check if your device's orientation lock is turned on. Swipe down from the top right corner to access the Control Center and ensure the orien... ⇲
 
Network issue

Requires internet connection to log in

Fix: If you frequently use the app in areas with poor connectivity, consider downloading content for offline access when you have a stable connec... ⇲
 
Downloads issue

Inability to view or download certain issues

Fix: Ensure that you have sufficient storage space on your device to download content. Go to Settings > General > iPhone Storage to check availab... ⇲

Inability to access articles without downloading

Fix: Check if there is an option in the app settings to enable online reading without downloading articles. This may vary by app version. OR I... ⇲
 
Loading issue

AAFP does not load bookmarks

Fix: Check if bookmarks are saved correctly by navigating to the bookmarks section and ensuring they are listed there. OR Try clearing the app... ⇲
 
Compatibility issue

CME entry only feasible on desktop

Fix: If you need to enter CME credits, consider using a mobile browser to access the desktop version of the AAFP website for entry. OR Keep a... ⇲
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 what users are saying
Good experience
94.4%

Bad experience
3.7%

Neutral
1.9%

~ from our NLP analysis of 2,236 combined software ratings.

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 Private Data AAFP collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. AFP Subscription: $16.99 Monthly Subscription to AFP. Billed monthly.
  2. Family Practice Management: $69.99 Yearly Subscription to FPM. Billed annually.
  3. AFP Audio: $19.99 Purchasing AFP: CEP1M01
  4. Caring for LGBTQ+ Patients: $19.99 For physicians on care for LGBTQ+ patients.
  5. AFP Audio: $14.99 Purchasing AFP: SD1M01
  6. AFP Audio: $39.99 Purchasing AFP: CEP1NM01
  7. Caring for LGBTQ+ Patients: $5.99 For physicians on care for LGBTQ+ patients.
  8. Caring for LGBTQ+ Patients: $39.99 For physicians on care for LGBTQ+ patients.
  9. AFP Audio: $5.99 Purchasing AFP: CEP1RS01
  10. AFP: $14.99 Purchasing AFP: 20210501