—— Run into issues on DocsInk Connect? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's settings to ensure that the app has permission to run in the background. Go to Settings > DocsInk Connect > Background A... ⇲
Fix: Ensure that your device's date and time settings are correct. Go to Settings > General > Date & Time and enable 'Set Automatically'. Incorre... ⇲
Fix: Use specific keywords or phrases when searching to improve results. Try to be as precise as possible to narrow down the search results effec... ⇲
Fix: Restart your iPhone to clear any temporary glitches that may be causing the app to crash. Hold down the power button and slide to power off,... ⇲
Fix: Close other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom on newer m... ⇲
Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the loading times improve. If on Wi-Fi, try r... ⇲
Fix: Check your notification settings for the app. Go to Settings > Notifications > DocsInk Connect and ensure that notifications are enabled and... ⇲
Fix: Familiarize yourself with the group management features by reviewing any available tutorials or help sections within the app. This can provi... ⇲
Fix: Look for group management options within the app settings. There may be a specific section for managing group members that you can access.... ⇲
Fix: Ensure you are using the correct email associated with your account when requesting a password reset. Double-check for typos or alternate em... ⇲
Fix: Take time to explore the app's layout and familiarize yourself with its navigation. Look for a help or tutorial section within the app for g... ⇲
Fix: Check if there are any updates available for the app that may enhance emoji and image support. Go to the App Store and update if necessary.... ⇲