fix problems on Food City [iphone]

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Food City Mobile
Info:
company: KVAT
: https://www.foodcity.com/contactus/
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Syncing issue

Favorites and shopping lists do not reflect current prices

Fix: Regularly refresh your favorites and shopping lists by navigating to the settings or options menu within the app. Look for a 'refresh' or 'u... ⇲
 
Updates issue

Slow app updates for value card

Fix: Ensure that your app is updated to the latest version by checking the App Store for any available updates. Sometimes, slow updates can be re... ⇲
 
Loading issue

Coupons page reloads unnecessarily

Fix: Clear the app's cache by going to your device settings, selecting the Food City Mobile app, and choosing the option to clear cache. This can... ⇲
 
UI issue

Scrolling is not smooth

Fix: Check if there are any background apps running that may be consuming resources. Close any unnecessary apps to free up memory and improve per... ⇲

Items not sorted correctly by aisle

Fix: When shopping, manually check the aisle numbers on the app and compare them with the store layout. This can help you locate items more effic... ⇲

No delete function for items in cart

Fix: If you cannot find a delete option, try swiping left on the item in your cart to see if a delete or remove option appears. This is a common... ⇲

No cost display for cart items

Fix: Check if there is an option in the settings to enable cost display for cart items. Sometimes this feature can be toggled on or off. OR If... ⇲

Limited visibility of digital coupons

Fix: Regularly check the coupons section of the app for updates and new offers. Some apps have a 'new' or 'featured' section for easy access to c... ⇲
 
Crashes issue

Food City frequently crashes or logs out

Fix: Make sure your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS can... ⇲
 
Account issue

Inability to update phone number

Fix: Navigate to the account settings within the app and look for an option to edit your profile or contact information. If you cannot find it, t... ⇲
 
Customization issue

No option to tip

Fix: If tipping is not available in the app, consider carrying cash or using a separate payment method to tip your delivery person directly after... ⇲

Lack of common purchase list

Fix: Create a manual list of your common purchases in a notes app or on paper, and refer to it when shopping to streamline your experience. OR... ⇲

Meal planner functionality is poor

Fix: If the meal planner is not meeting your needs, consider using a separate meal planning app that integrates with grocery shopping, allowing y... ⇲
 
Search issue

Search results often unrelated to query

Fix: Use more specific search terms or phrases when looking for items. Including brand names or specific product types can yield better results.... ⇲

Inconsistent item availability in search

Fix: If certain items are frequently unavailable, check the app's inventory updates or store hours to see if they are temporarily out of stock or... ⇲

No predictive search feature

Fix: While the app may not have predictive search, try to remember common items you purchase and create a list manually for quicker access in the... ⇲
 
Payments issue

Go-cart orders sometimes not processed

Fix: After placing an order, check your order history or confirmation section in the app to ensure it was successfully submitted. If not, try pla... ⇲

Payment authorization issues

Fix: Ensure that your payment information is correctly entered in the app. Go to the payment settings and verify that your card details are accur... ⇲
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 what users are saying
Good experience
92.0%

Bad experience
4.5%

Neutral
3.6%

~ from our NLP analysis of 14,030 combined software ratings.

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 Private Data Food City collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics