fix problems on Shippity [iphone]

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—— Run into issues on Shippity? Get help pending when official support gets back to you!

Shippity - Package Tracker
Info:
company: Project Slice
: https://support.shippity.com/hc/en-us
: www.shippity.com
Chat with our AI-based Shippity Support
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Syncing issue

Google integration is broken

Fix: Try disconnecting and reconnecting your Google account within the app settings. This can often resolve integration issues. Go to Settings >... ⇲

Shippity does not sync all purchases

Fix: Check the app settings to ensure that all purchase sync options are enabled. Look for any filters that may limit what is displayed. OR Tr... ⇲

Shippity does not update details consistently

Fix: Ensure you have a stable internet connection, as poor connectivity can affect data updates. Switch between Wi-Fi and cellular data to test.... ⇲
 
Freezing issue

Shippity freezes on launch

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Shippity app off the sc... ⇲
 
Network issue

Inability to view tracking info on carrier website

Fix: Check if the tracking number is correctly copied from the app. Sometimes, formatting issues can prevent it from being recognized on the carr... ⇲

Does not show real-time package movement

Fix: Check if the app has a refresh option to update tracking information. Pull down on the tracking screen to refresh the data. OR If real-ti... ⇲
 
UI issue

No option to dismiss sync orders banner

Fix: Look for a settings option within the app that allows you to manage notifications or banners. If there is no option, try restarting the app... ⇲
 
Compatibility issue

Does not work in landscape mode on iPads

Fix: Check if the app has a setting for orientation. If not, try rotating your iPad to see if it automatically adjusts. Some apps are designed on... ⇲
 
Notifications issue

Inaccurate delivery notifications

Fix: Ensure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notifications > Shippity and toggle on 'Allow No... ⇲

New login notifications cause spam

Fix: Check the app settings for notification preferences and adjust them to reduce the frequency of login notifications. OR Consider changing... ⇲
 
Login issue

App-specific passwords not accepted

Fix: Double-check that you are entering the app-specific password correctly. Ensure there are no extra spaces or characters. OR If the app con... ⇲
 
Security issue

Requires 2-step verification

Fix: Make sure you have access to the device or method you set up for 2-step verification. Follow the prompts to complete the verification proces... ⇲
 
Registration issue

Issues with iCloud email sign-up

Fix: Ensure that your iCloud email is set up correctly on your device. Go to Settings > [your name] > iCloud and check your email settings. OR... ⇲
 
Bugs issue

Previous app (Slice) was better

Fix: Explore the settings in Shippity to customize your experience, as it may have features that can be adjusted to better suit your needs. OR... ⇲
 
Features issue

No paywalls but lacks features

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or settings. OR... ⇲
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 what users are saying
Good experience
93.7%

Bad experience
3.7%

Neutral
2.6%

~ from our NLP analysis of 1,327 combined software ratings.

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 Private Data Shippity collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content