—— Run into issues on Zepto? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app for real-time updates on your order status instead of relying solely on the estimated delivery time. This can provide a more a... ⇲
Fix: Plan your grocery orders ahead of time, especially during known peak hours (like weekends or holidays). This can help you avoid delays by al... ⇲
Fix: Regularly refresh the app or check the order history section for the most current status updates, as notifications may not always be timely.... ⇲
Fix: If you continue to receive notifications after deleting your account, check your phone's notification settings to block notifications from t... ⇲
Fix: Manually enter your address in the app if it is not recognized. Ensure that you include all necessary details such as apartment number or sp... ⇲
Fix: Utilize the in-app chat feature, if available, for quicker responses rather than waiting for email support. This can often lead to faster re... ⇲
Fix: Double-check your membership status in the app settings to ensure it is active and correctly applied to your account. OR If you are charg... ⇲
Fix: If cash on delivery is unreliable, consider switching to a digital payment method for more consistent transaction processing. OR If you m... ⇲
Fix: Review your order summary before confirming to check for any handling charges and compare them with previous orders to identify discrepancie... ⇲
Fix: Regularly check your Zepto cash balance in the app and use it before the expiration date to avoid losing it. OR Set reminders on your pho... ⇲
Fix: Inspect all items upon delivery and report any defective or expired products immediately through the app's return process to ensure a refund... ⇲