—— Run into issues on The Walk? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to see if there is an option to enable autoplay for story clips. If not, consider manually playing the clips as you p... ⇲
Fix: Look for any settings within the app that may allow you to adjust the frequency of interactions required. Some apps have options to reduce m... ⇲
Fix: Ensure that the app has permission to access your location and motion data. Go to your iPhone settings, find the app, and check the permissi... ⇲
Fix: Ensure that you are saving your progress before exiting the app. Look for a save option or ensure that the app is fully closed before reopen... ⇲
Fix: Calibrate the app by walking a known distance and checking if the step count matches. Adjust settings if available to improve accuracy. OR... ⇲
Fix: Clear the app's cache by deleting and reinstalling it. This can help improve performance by removing unnecessary data that may be slowing it... ⇲
Fix: Familiarize yourself with the app by exploring each section slowly. Take notes on where key features are located to improve your navigation... ⇲
Fix: Check if there is a save or sync option in the app settings that you need to enable to prevent loss of progress. Make sure to save your prog... ⇲
Fix: Go to your iPhone settings, find the app, and ensure that notifications are enabled. Check if the notification settings within the app are a... ⇲
Fix: Check the app settings to see if there is an option to allow background music playback. If not, consider using a different music app that al... ⇲
Fix: Check if the app has any settings for syncing with health tracking devices. If not, consider using a third-party app that can bridge the dat... ⇲
Fix: Try restarting the app to see if this resolves any temporary glitches. If the problem persists, consider reinstalling the app. OR Check f... ⇲
Fix: Explore the app thoroughly to familiarize yourself with its features. Look for any help or FAQ sections that may provide guidance. OR Sea... ⇲
Fix: Use the time between segments to engage in other activities or tasks, allowing you to make the most of your time while waiting. OR Check... ⇲
Fix: Keep a checklist of collectibles you need to find and refer to it as you play. This can help you stay organized and focused. OR Join onli... ⇲
Fix: Use a phone holder or armband to keep your phone visible and secure while walking, allowing you to interact with the app more easily. OR... ⇲