fix problems on Princess Polly [iphone]

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—— Run into issues on Princess Polly? Get help pending when official support gets back to you!

Princess Polly
Info:
company: Princess Polly Online Pty Ltd
: https://us.princesspolly.com/pages/contact-us
: us.princesspolly.com
Chat with our AI-based Princess Polly Support
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Bugs issue

Wishlist items disappear

Fix: To prevent wishlist items from disappearing, ensure you are logged into your account when adding items to your wishlist. If you are not logg... ⇲

Frequent bugs and glitches

Fix: To minimize bugs and glitches, ensure that your app is updated to the latest version. Regular updates often include bug fixes. Check the App... ⇲
 
Settings issue

Inability to save favorites

Fix: To save favorites, ensure you are logged into your account. If you are logged in and still cannot save favorites, try uninstalling and reins... ⇲
 
UI issue

Missing product reviews and photos

Fix: If product reviews and photos are missing, check your internet connection. A weak connection may prevent the app from loading all content. T... ⇲

Lack of detailed product descriptions

Fix: If product descriptions are lacking, try checking the website for more detailed information. Sometimes, the app may not display all details... ⇲

Difficulty in tracking orders

Fix: To track your orders, go to the 'Orders' section in your account settings. Ensure you are logged in to see your order history and tracking i... ⇲

Unclear rewards system

Fix: To understand the rewards system better, check the app's FAQ section or help center for detailed explanations of how the rewards program wor... ⇲
 
Customization issue

No separate category for plus size

Fix: To find plus-size items, use the search function in the app and type 'plus size' to see if any items are available. This can help you locate... ⇲

Limited filtering options

Fix: To improve your filtering experience, try using the search bar to find specific items. You can also sort items by price or popularity to nar... ⇲

No option to share wishlist

Fix: To share your wishlist, take a screenshot of your wishlist items and share it via social media or messaging apps as a workaround. This allow... ⇲
 
Notifications issue

Redundant email notifications

Fix: To manage email notifications, go to your account settings in the app or website. Look for notification preferences and adjust them to reduc... ⇲

No alerts for new items or sales

Fix: To receive alerts for new items or sales, check your notification settings in the app. Ensure that notifications are enabled for the app in... ⇲
 
Syncing issue

Inconsistent item availability between app and website

Fix: To check for item availability, always verify on the website if you notice discrepancies in the app. This can help you confirm stock levels... ⇲
 
Crashes issue

Princess Polly crashes occasionally

Fix: To reduce app crashes, ensure your device's software is up to date. Go to Settings > General > Software Update and install any available upd... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.0%

Bad experience
1.7%

Neutral
1.3%

~ from our NLP analysis of 9,676 combined software ratings.

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 Private Data Princess Polly collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics