fix problems on SkyCandy [iphone]

—— Run into issues on SkyCandy? Get help pending when official support gets back to you!

SkyCandy - Sunset Forecast App

Info:

company: Dunbar Technology, LLC

: https://skycandy.app

: skycandy.app

Chat with our AI-based SkyCandy Support

🛠️ Common SkyCandy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SkyCandy freezes on loading screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲

Inaccurate sunset/sunrise predictions

Fix: 1. Check your location settings: Ensure that the app has permission to access your location. Go to Settings > Privacy > Location Services, a... ⇲

Data issue

Data retrieval errors

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. Try switching between Wi-Fi and cellu... ⇲

Support issue

Customer support is unresponsive

Fix: 1. Check for FAQs or help sections: Look within the app or on the app's website for any FAQs or help documentation that may address your iss... ⇲

SkyCandy is abandoned or unsupported

Fix: 1. Look for alternatives: Research other sunset forecast apps that are actively maintained and offer similar features. 2. Use the app cautio... ⇲

Crashes issue

SkyCandy crashes after updates

Fix: 1. Restart your iPhone: A simple restart can often resolve issues caused by app updates. 2. Check for additional updates: Sometimes, a subse... ⇲

Payments issue

Requires subscription for full features

Fix: 1. Explore free features: Familiarize yourself with the free features available in the app. Sometimes, the free version may still provide us... ⇲

Limited functionality without subscription

Fix: 1. Maximize free features: Use the free features to their fullest by exploring all options available without a subscription. 2. Look for alt... ⇲

Notifications issue

Push notifications do not work

Fix: 1. Check notification settings: Go to Settings > Notifications > SkyCandy and ensure that 'Allow Notifications' is enabled. 2. Re-enable not... ⇲

Updates issue

Frequent changes in predictions

Fix: 1. Understand prediction variability: Weather predictions can change frequently due to atmospheric conditions. Use the app as a guideline ra... ⇲

No updates in over a year

Fix: 1. Check for alternative apps: If the app is not being updated, consider looking for other sunset forecast apps that are actively maintained... ⇲

Stuck on update screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on SkyCandy to close it. Then,... ⇲

Installation issue

SkyCandy does not open after installation

Fix: 1. Restart your iPhone: A restart can often resolve issues with newly installed apps. 2. Check for iOS updates: Ensure your iPhone is runnin... ⇲

Bugs issue

High variability in prediction accuracy

Fix: 1. Use multiple sources: Cross-reference sunset/sunrise times with other weather apps or websites to find the most accurate predictions. 2.... ⇲

Settings issue

Requires GPS setup each time

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services, and ensure SkyCandy is set to 'While Using the App' or 'Always'. T... ⇲