fix problems on Hide.me VPN [iphone]

​

—— Run into issues on Hide.me VPN? Get help pending when official support gets back to you!

hide.me VPN
Info:
company: eVenture
: https://hide.me/support
: hide.me
Chat with our AI-based hide.me VPN Support
   Hello! How can I assist you?  

characters left:
 
Glitches issue

Glitches on iPhone

Fix: Clear the app cache: Go to Settings > General > iPhone Storage, find hide.me VPN, and select 'Offload App'. This will clear the cache withou... ⇲
 
Network issue

Cannot connect on laptop

Fix: Check your internet connection: Ensure your laptop is connected to the internet. Try accessing a website to confirm connectivity before atte... ⇲

Constantly disconnects

Fix: Change server location: In the app, try connecting to a different server location. Sometimes, specific servers may be overloaded or unstable... ⇲

WiFi signal turns off when VPN is activated

Fix: Check VPN settings: Go to the app settings and look for options related to WiFi or network settings. Ensure that the VPN is configured to wo... ⇲
 
Payments issue

WireGuard is a premium feature

Fix: Use alternative protocols: If you are using the free version, switch to a different protocol available in the app settings that does not req... ⇲

Subscription purchase issues

Fix: Check payment method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > [your name] > Subscriptions to man... ⇲
 
Compatibility issue

Limited country selection in free version

Fix: Explore premium options: If you frequently need access to more countries, consider upgrading to the premium version for a wider selection of... ⇲
 
Settings issue

In-app settings lack protocol choice

Fix: Check for updates: Ensure you have the latest version of the app, as updates may introduce new features, including protocol choices. OR C... ⇲
 
Slow issue

Slow server speeds

Fix: Connect to a less crowded server: In the app, try connecting to a server that is less popular or located closer to your physical location to... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
87.8%

Bad experience
8.5%

Neutral
3.7%

~ from our NLP analysis of 4,521 combined software ratings.

 Switch to these Alternatives:
VPN Proxy: Master WiFi Hotspot
VPN One Super Unlimited Proxy
Browsec VPN: Fast & Ads Free
SafeVPNļ¼Easy ip changer
VPN Secure Proxy ā€” UltraVPNā„¢
HelloVPN: VPN Proxy
VPN - Secure Proxy & WIFI
Super VPN Fast Proxy Master
VPN Clean - Secure Fast Proxy
RayVPN: Secure Unlimited Proxy

 Private Data hide.me VPN collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. hide.me Premium: $9.99 Unlimited data consumption on all locations.
  2. hide.me Mobile: $9.99 Unlimited data consumption on all available server locations.
  3. hide.me Premium: $79.99 Unlimited data consumption on all locations.
  4. hide.me Mobile: $59.99 Unlimited data consumption on all available server locations.