fix problems on Ride Pingo [iphone]

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—— Run into issues on Ride Pingo? Get help pending when official support gets back to you!

Ride Pingo
Info:
company: The Routing Company
: https://www.ridepingo.com/#questions
: theroutingcompany.com
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Glitches issue

Scheduling glitches

Fix: If you encounter scheduling glitches, try restarting the app. Close it completely and then reopen it to see if the issue resolves itself. Th... ⇲

Glitchy on scheduling future rides

Fix: If scheduling future rides is glitchy, try clearing the app's cache. Go to your device settings, find the Ride Pingo app, and clear its cach... ⇲
 
Settings issue

Does not account for time zones

Fix: Manually adjust the time when scheduling rides by converting the time to your local time zone. Use a time zone converter tool online to help... ⇲
 
Features issue

Cannot combine riders going to the same location

Fix: Consider coordinating with other riders outside the app to arrange shared rides. You can use messaging apps to communicate and plan together... ⇲

Difficult to book multiple trips at once

Fix: Plan your trips in advance and book them one at a time. Use a calendar to keep track of your trips and schedule them sequentially to avoid c... ⇲
 
Compatibility issue

Limited operational area

Fix: Check the app's coverage map or operational area details in the settings or help section. If your location is not covered, consider using th... ⇲
 
Registration issue

Issues with sign-up process

Fix: Ensure that you are entering all required information correctly during the sign-up process. Double-check for typos in your email address or... ⇲
 
Login issue

Cannot log in on certain devices

Fix: Check if the app is compatible with the device you are trying to log in on. Ensure that your device's operating system is updated to the lat... ⇲
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 what users are saying
Good experience
89.8%

Bad experience
7.6%

Neutral
2.5%

~ from our NLP analysis of 628 combined software ratings.

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 Private Data Ride Pingo collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Usage Data