fix problems on BBW Plus Singles [iphone]

​

—— Run into issues on BBW Plus Singles? Get help pending when official support gets back to you!

BBW Plus Singles: Curvy Dating
Info:
company: Vanchau Nguyen
: https://bbw.mingle.com/support
: bbw.mingle.com
Chat with our AI-based BBW Plus Singles Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Inability to view profiles after matching

Fix: 1. Restart the app: Close and reopen the app to refresh the session. 2. Check for updates: Ensure you are using the latest version of the a... ⇲
 
Uploads issue

Photo upload rejections

Fix: 1. Check photo format: Ensure your photos are in a supported format (JPEG, PNG) and not exceeding the size limit. 2. Resize images: If your... ⇲
 
Security issue

High number of fake profiles

Fix: 1. Report fake profiles: Use the app's reporting feature to flag suspicious accounts. This helps improve the community. 2. Be cautious: Loo... ⇲

Poor verification process

Fix: 1. Report suspicious profiles: Use the app's reporting feature to flag profiles that seem fake or suspicious. 2. Verify your own profile: I... ⇲

Duplicate profiles with same images

Fix: 1. Report duplicates: Use the app's reporting feature to flag duplicate profiles. This helps improve the community. 2. Be cautious: Look fo... ⇲
 
Payments issue

Limited functionality without payment

Fix: 1. Explore free features: Familiarize yourself with the free features available in the app to maximize your experience without payment. 2.... ⇲

Automatic renewal without control

Fix: 1. Manage subscriptions: Go to 'Settings' > 'Your Name' > 'Subscriptions' on your iPhone to view and manage your subscriptions. You can turn... ⇲

Payment errors during subscription purchase

Fix: 1. Check payment method: Ensure your payment method is valid and has sufficient funds. 2. Restart the app: Close and reopen the app to refr... ⇲

No trial period offered

Fix: 1. Look for promotions: Occasionally, apps may offer promotional trial periods. Keep an eye on the app's announcements or social media for a... ⇲

Lack of refund options

Fix: 1. Review the refund policy: Check the app's terms of service for any information regarding refunds. 2. Document your case: If you believe... ⇲
 
Ads issue

Excessive ads in free version

Fix: 1. Upgrade to premium: If the ads are too disruptive, consider upgrading to a paid version if it offers an ad-free experience. 2. Use the a... ⇲
 
Support issue

No customer support response

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website for common issues and solutions. 2. Use alternative contact methods:... ⇲
 
Messages issue

Messages disappearing

Fix: 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can cause messages to fail to load. 2. Restart... ⇲
 
Search issue

No search option available

Fix: 1. Use filters: If the app has any filtering options, use them to narrow down your matches. 2. Explore categories: Check if there are prede... ⇲
 
Glitches issue

Glitches in messaging system

Fix: 1. Restart the app: Close and reopen the app to refresh the messaging system. 2. Update the app: Ensure you have the latest version of the... ⇲
 
Customization issue

Inability to edit profile

Fix: 1. Restart the app: Close and reopen the app to refresh your profile settings. 2. Check for updates: Ensure you are using the latest versio... ⇲
 
Notifications issue

Inconsistent notifications

Fix: 1. Check notification settings: Go to 'Settings' > 'Notifications' on your iPhone and ensure notifications for the app are enabled. 2. Rest... ⇲
 
Account issue

Account bans without clear reason

Fix: 1. Review community guidelines: Familiarize yourself with the app's rules to ensure compliance. 2. Appeal the ban: If you believe the ban w... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
77.4%

Bad experience
16.5%

Neutral
6.1%

~ from our NLP analysis of 2,105 combined software ratings.

 Switch to these Alternatives:
Swish - Meet & Date New People
PlusCupid: Chubby Date & Meet
BBW Romance Dating
Mature Women Dating - OlderD
HeyDate: Chat & Dating People
SeniorMatch® - Dating Over 50
BDSM Dating & Hookup: KinkLife
Mature Dating - Cougar Hookup
CSL – Meet, Chat, Pla‪y & Date
Mature : Hookup Dating & flirt

 Private Data BBW Plus Singles collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Financial Info
    • Location
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • User Content
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Buy more Credits: $9.99 Buy more Credits
  2. Power Account - 3 Months Tier2: $14.99 Power Account - 3 Months Tier2
  3. Buy more Credits: $19.99 Buy more Credits
  4. Power Account - 3 Months: $29.99 Power Account - 3 Months
  5. Buy more Credits: $34.99 Buy more Credits
  6. Power Account - 6 Months Tier2: $21.99 Power Account - 6 Months Tier2
  7. PowerAccount - 3 Months T2 50%: $7.99 Power Account - 3 Months Tier2 50% OFF
  8. Power Account 6 months: $41.99 Power Account 6 months
  9. Membership-6 Months-40% OFF: $12.99 Membership-6 Months-40% OFF
  10. Power Account 3 Months 50% OFF: $14.99 Power Account 3 Months 50% OFF