—— Run into issues on Radio? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app is updated to the latest version on both your iPhone and Apple Watch. Open the App Store on your iPhone, go to 'Updates', a... ⇲
Fix: Check for any accidental touches or gestures that may be causing the app to change stations. Ensure that your screen is clean and free from... ⇲
Fix: Ensure that you are logged into the same account on all devices. Go to the app settings and verify your account information. If you are logg... ⇲
Fix: Check your LTE connection speed. You can do this by running a speed test app. If your connection is slow, consider switching to a different... ⇲
Fix: Adjust the settings on your Apple TV to prevent it from going to screen saver mode while using the app. Go to Settings > General > Screen Sa... ⇲
Fix: Check your mobile data settings for the app. Go to Settings > Cellular and ensure that the Radio - Receiver app is allowed to use cellular d... ⇲
Fix: Check for any background processes that may be consuming excessive resources. Go to Settings > Battery and review which apps are using the m... ⇲
Fix: Ensure that the custom stream URL is correctly formatted and supported by the app. Double-check the URL for any typos or errors. If the stre... ⇲
Fix: Check the app settings to see if there is an option to display codec or bitrate information. Some apps have settings that allow users to tog... ⇲